Branch Sales Manager - Vaughan, Canada - Watson Building Supplies
Description
RESPONSIBILITIES
- Maintain an emphasis on a safety culture, customer service, and efficiency as top priorities
- Ensure company policies and processes are followed
- Offer fullcycle sales and service to our customers (residential and commercial building markets)
- Maximize opportunities for improving net profit and develop ways to correct negative trends
- Manage and direct the overall operations strategy of yard so that these activities result in meeting or exceed goals
- Build and maintain relationships with customers to understand their needs
- Develop new customers and follow up on sales leads, both as an individual and with the sales team
- Achieve and exceed established metrics for business success, SG & A, and bottomline profit
- Optimize and improve the business's market share, savings, and business efficiency
- Establish short and longterm goals for the location
- Work with the operations team to optimize inventory levels and reduce slow moving inventory
- Develop direct and indirect reports to be promotable to the next level of the organization
- Assists credit with overdue accounts receivables and approve credit memos and return authorizations as needed
- Resolve customer complaints about service delivery and product quality
- Ensure accurate inputting and confirmation of sales orders, customer information and related reports which support the sales order entry process
REQUIREMENTS
- Minimum of 5 years of related work experience
- A broad knowledge of building supplies
- Demonstrated ability to selfmanage, show initiative and be proactive
- Strong leadership, communication, and collaboration skills
- Communicate professionally, both verbally and in writing to coworkers and customers
- Demonstrated knowledge of managing a profitmaking operation by setting and meeting goals
- Demonstrated knowledge of overall distribution business
- Advanced Microsoft Office skills
- Diploma or degree in business or equivalent experience
- Outstanding customer service acumen
COMPENSATION
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Competitive Base Salary plus Bonus:
Benefits
Health benefits including drug coverage, practitioner, dental, vision, disability, and life insurance
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Retirement savings (RRSP Match)
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Perks - Company discounts (mobile phone, gym membership, etc.), training programs and opportunities for career advancement, group events, and more
Our Vision:
We will be the Premier distributor in every market we serve through embracing our unique Culture and professional humanity.
Our Mission:
We create opportunities, build significant relationships and deliver solutions.
Our Core Values:
- Our people have the independence and authority to make a difference.
- We invest in relationships and every person is important.
- Our highest priority is serving others.
- We passionately pursue a safe work environment along with a relentless focus on operational excellence.
- We believe you can never go wrong, doing the right thing.
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