Spare Parts Coordinator - Mississauga, Canada - Mpac Group

Mpac Group
Mpac Group
Verified Company
Mississauga, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Reporting to the Spare Parts Supervisor, the Spare Parts Coordinator is responsible for inventorying, stocking, and issuing parts and supplies and/or purchasing assigned or designated parts and services from an approved list of vendors.

Work is performed with some latitude for independent judgment and is reviewed periodically to assure conformity with departmental policies and procedures.


PRIMARY RESPONSIBILITIES:


  • Advise customer on all requirements of spares parts and parts warranty claims.
  • Prepare and submit accurate and timely quotes for machine spare parts.
  • Prepare and submit spare parts kits quotes. Estimate labor and material requirements based on engineering drawings.
  • Provide technical assistance to customers over the phone. Assist customers in finding the proper part numbers for the spares required.
  • Enter spare parts orders into current ERP system.
  • Order tracking and auditing, including expediting all purchased and manufactured parts with Purchasing/Manufacturing Dep't as required, meeting the timely shipments of all spares orders.
  • Advise customers when orders are not being satisfied according to committed delivery date.
  • Timely and accurate picking and packaging of all spare part orders as per Mpac procedures.
  • Prepare proposals for recommended and critical spare parts list.
  • Evaluate parts costs in comparison to current pricing looking for opportunities to increase margins through either cost reduction or price increases.

SECONDARY RESPONSIBILITIES:


  • Prepare shipping packages (in absence of shipper).
  • Deliver packages directly to customer's plant or to FedEx/UPS collection station for rush orders.
  • Prepare shipping documents (Canadian and US shipment only) for Standard couriers (FedEx, UPS, etc.)

PHYSICAL DEMANDS:


  • Most work is performed in an office environment with occasional trips to the assembly floor and the warehouse.
  • Hearing acuity required for safety reasons while on the assembly floor.
  • Exposure to high noise from machines operating nearby during visits to the assembly floor.
  • Most of work is done while sitting down.
  • Works with computer for prolonged periods of time

DESIRED BEHAVIOURAL COMPETENCES:


  • Behaves ethically — Ensures own behaviour and team members' behaviour is consistent with Mpac standards and aligns with the values of the organization.
  • Impact and influence — Works effectively with and through others including where no formal authority exists.
  • Achievement Motivation — Results oriented. Sets high standards and objectives.
  • Communicate Effectively— Speak, listen and write in a clear, thorough and timely manner.
  • Team Leadership — Effective at building support, thinks team first, promotes success in terms of team as well as individual success, and is adept at creating a shared vision.
  • Decisionmaking — Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
  • Organize— Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
  • Problem Solving— Assesses problematic situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations.
  • Handson approach, ready to "rollup his/her sleeves" and stay close to the action.

Job Types:
Full-time, Permanent


Salary:
$50,000.00-$60,000.00 per year


Benefits:


  • Company events
  • Dental care
  • Extended health care
  • Onsite parking
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)

Education:


  • Secondary School (preferred)

Experience:


  • Customer service: 3 years (preferred)

Work Location:
One location

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