Street Team Lead - Edmonton, Canada - The Mustard Seed Society

The Mustard Seed Society

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Do you want to make a meaningful impact within your community? Do you have front-line, social services, or customer service experience? The Mustard Seed is seeking a passionate
Street Team Lead.

The Mustard Seed's Street Team Lead will foster a Christ-centered understanding of poverty and homelessness to transform worldviews and mobilize the community.

The purpose of the Street Team Lead is to provide an identifiable and visible presence within the community that optimizes safety, builds relationships, values people, and provides public education.

The Street Team program is targeted towards individuals and families that are chronically homeless and have multiple barriers to permanent housing and accessing services.

This role will also focus on building relationships with local businesses, and stakeholders by facilitating educational opportunities for people to broaden their knowledge of issues surrounding poverty and homelessness.

Employment Type:
Full Time

Schedule:
Monday to Friday, 8:00AM to 4:00PM

Reporting to:
Senior Director, Community Impact Centres

City:
Edmonton

Number of Positions to Fill: 1

RFR #: 305

DUTIES AND RESPONSIBILITIES:

Be a supportive and proactive leader overseeing the Street Team.
Cultivate Mustard Seed culture when leading employees
Coordinate schedule and network with partnering agencies
Creating and fostering relationships with local businesses to increase awareness around issues of poverty and homelessness including providing education opportunities as needed
Train, oversee, and mentor employees and volunteers.
Encourage and train employees to complete goals & advocacy with participants
Collaborate with the Strathcona Shelter Supervisor regarding operational and partnership concerns
Liaise with Chaplain, Wellness Advocates & Programs Coordinators
Support the dignity of our guests by seeking to identify their needs in a respectful manner
Encourage and assist guests to seek resources and services that support guests in achieving their goals
Responsible for maintaining accurate records as required
Complete daily reports—ensure delivery of incident reports and collection and reporting of statistics
Team Lead will be expected to engage and participate in all of the daily duties of the Street Team as per outlined in the Street Team support job description.
Abide by all Health and Safety protocols and procedures (ex. incident reports, near misses), and mandatory training courses (NVCI, safeTalk, First Aid)
Other duties as may be assigned

MINIMUM QUALIFICATIONS AND SKILLS

Empathy for the poor and a desire for greater understanding concerning poverty and justice issues in an urban center
1year frontline experience in a social serving agency working with vulnerable populations
Degree or equivalent in Social Work; Psychology and related fields is considered a strong asset
Ability to work in a highly stressful and changing environment
Must have excellent boundaries
Strong computer, communication and conflictresolution skills
A selfstarter with the ability to work in a crossfunctional team
Proven ability to work in a respectful and clientcentered manner
Experience working with Indigenous peoples and individuals from diverse cultures is essential
Current First Aid and CPR is required
Must have a flexible schedule and be willing to work holidays and weekends.

WORKING CONDITIONS

This unique position requires team members to walk long distances, carrying bags with supplies that weigh between 2025 pounds, in all weather conditions
Physical and mental effort will be moderate
Mental Efforts: adapting to a fastpaced environment, responding to intense and challenging situations, operating a computer and tablet, perceiving, and quickly responding to crises within the community, quick, creative problem solving required
Navigating interactions with challenging clients who may exhibit unpredictable behavior, including swearing, anger, and the possibility of becoming aggressive
Physical Efforts: requires working outside in various climates, involves moderate levels of physical effort, including but not limited to, standing and walking for long periods, climbing stairs, bending, lifting, and pulling the supplies cart

ADDITIONAL REQUIREMENTS

An Employment Background Check is required for all positions at The Mustard Seed
As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed's Employment Values during their employment at The Mustard Seed.
Must have legal authorization to work in Canada on a fulltime basis for anyone other than current employer

COMPENSATION & BENEFITS

The Mustard Seed offers a competitive compensation package including 100% employerpaid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and wellness days.

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