Manager, Global Payroll - Ottawa - Solink

Description

Overview

Location: Remote - Canada
Department: Finance
Reports To: Mathieu Cote, Corporate Controller
Type: Full-Time | Permanent
Vacancy Status: This is an active role and we are currently hiring for this position.

About Solink

At Solink, our mission is to safeguard what matters most. We help businesses know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 30,000 locations across 32+ countries—including brands like McDonald's and JYSK—Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize operations, and proactively respond to emerging threats.

We're growing quickly, earning recognition from Deloitte's Fast 50 and Fast 500, Business Intelligence Group, and as one of Ottawa's Best Places to Work. And we're just getting started.

About The Role

Solink is looking for a Manager, Global Payroll & Benefits who is responsible for overseeing payroll and benefits operations across Canada, the United States, and the United Kingdom. This role ensures employees are paid accurately and on time, while benefits programs are administered consistently and in compliance with regional requirements.

In addition to managing day-to-day operations, this role focuses on improving how payroll and benefits are delivered at Solink. You will drive process improvements, system optimization, and the use of automation and AI to reduce manual effort, improve accuracy, and support Solink's continued global growth.

This is a hands-on leadership role that manages one direct report and works closely with Finance, People & Culture, and external vendors. The ideal candidate brings strong operational judgment, attention to detail, and a collaborative mindset, with the ability to anticipate issues and design scalable, sustainable processes.

What you'll be doing

Global Payroll Oversight

• Own end-to-end payroll operations across Canada, the US, and the UK, ensuring accuracy, timeliness, and compliance
• Manage relationships with external payroll providers and ensure SLAs and service standards are met
• Review and approve payroll inputs, reconciliations, and post-payroll reporting
• Partner with Finance to ensure payroll aligns with accounting, reporting, and audit requirements

Benefits Administration

• Oversee global benefits programs, including enrollments, renewals, vendor management, and employee support
• Ensure benefits offerings remain competitive, compliant, and aligned with company strategy
• Act as a subject matter expert on benefits-related inquiries and escalations

Automation, AI & Operational Efficiency

• Identify opportunities to automate payroll and benefits workflows to reduce manual effort, errors, and cycle time
• Leverage payroll systems, integrations, and emerging AI-enabled tools to improve data accuracy, reporting, and employee experience
• Design and maintain scalable processes that support global growth and reduce operational risk
• Partner with Finance, People & Culture, and Systems teams to implement tooling, integrations, and process improvements
• Develop dashboards, reports, or self-serve resources that improve visibility and decision-making

People Leadership

• Manage and support one direct report, providing coaching, development, and performance feedback
• Foster a culture of continuous improvement, operational excellence, and ownership within the payroll function

Compliance & Risk Management

• Stay current on payroll, tax, and benefits regulations across all operating regions
• Partner with internal and external stakeholders to address compliance issues, audits, and regulatory changes
• Ensure proper controls, documentation, and data integrity are maintained

Process Improvement & Scale

• Lead continuous improvement initiatives to evolve payroll and benefits operations as Solink scales globally
• Create and maintain documentation, standard operating procedures, and knowledge bases to support consistency and continuity

What You Bring

• 5+ years of experience in payroll, with direct experience managing multi-country payroll
• Advanced proficiency in Excel and Google Sheets, including complex reconciliations, data analysis, and validation
• Strong working knowledge of payroll and benefits regulations in Canada, the US, and/or the UK
• Experience managing or mentoring at least one direct report
• Demonstrated experience improving operational efficiency through automation, system enhancements, or process redesign
• Comfort exploring and adopting new tools, including AI-enabled solutions, to streamline work
• Familiarity with global payroll vendors and HRIS/payroll systems
• High attention to detail with the ability to manage multiple deadlines across regions
• Strong communication and stakeholder management skills
• A proactive, solutions-oriented mindset with a comfort level operating in a fast-paced environment

Nice to Haves

• Experience implementing payroll system integrations or automation initiatives
• Exposure to AI-enabled reporting, data validation, or workflow tools
• Experience in a high-growth SaaS or technology company
• Professional certifications (e.g., PCP, CPP, or equivalent)

Security Requirements

• Criminal background check upon hire
• Must be a Canadian Citizen (dual citizens included) or otherwise eligible to work in Canada
• Compliance with Solink's security policies and standards is required

Our Values

• Act with URGENCY – Our customers move fast, so we do too.
• Deliver with QUALITY – We sweat the details and hold a high bar.
• Win with TEAM – No egos. Just outcomes, built together.
• Lead with TRUST – We earn it through clarity, consistency, and care.

These values guide how we hire, build, and grow.

Why Solink?

We're not just building technology—we're building a place where great people do great work.

• Flexible work where possible, with clear expectations and trust.
• Meaningful equity for all full-time permanent employees.
• Comprehensive benefits, including fully paid health & dental (no waiting period) + $500 HSA.
• Wellness support with monthly reimbursement for fitness, wellness, or mental health.
• Growth through merit—advancement is based on contribution and impact.
• Transparent, candid culture with clear expectations and honest feedback.
• Connection & community through So-learns, Solink-o, team events, and more.

Notice: Solink uses artificial intelligence (AI) to screen, assess, and/or select candidates for this position. Solink is an Equal Opportunity Employer. We're committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.

Compensation Range: CA$95K - CA$110K