Clinical Coordinator - Ottawa - TAG HR

    TAG HR
    TAG HR Ottawa

    1 day ago

    $48,000 - $75,000 (CAD) per year *
    Description

    Clinical Coordinator - Mental Health Services


    Location: Ottawa, ON (On-site)

    Salary: $83,000- $98,000, commensurate with experience

    Position Summary


    The Clinical Coordinator oversees the daily operation, clinical oversight, staffing, and administrative needs of a residential youth mental health program. This includes providing leadership to staff, supervising clinical activities, ensuring program quality, and maintaining compliance with organizational policies and sector standards.

    Key Responsibilities


    Staff & Program Leadership

    • Lead recruitment, onboarding, supervision, evaluation, and training of program staff and placement students.

    • Provide regular individual and group supervision, along with clinical consultation.

    • Oversee client files and ensure clinical documentation meets agency and sector standards.

    • Complete annual performance reviews and work plans for assigned team members.

    • Ensure smooth daily program operations, including scheduling, delegation of tasks, and program consistency.

    • Facilitate staff meetings, case reviews, and team huddles.

    • Prepare staff schedules and ensure adequate coverage.

    • Coordinate program initiatives and project activities as assigned.

    • Participate in and/or deliver public education sessions regarding youth mental health.

    • Collaborate with internal programs and external community agencies.

    • Support quality assurance reviews, program evaluation activities, and research projects when required.

    • Ensure compliance with organizational policies, health and safety procedures, collective agreements (if applicable), and relevant legislation.

    • Participate in the on-call rotation.

    • Coordinate the distribution of program information to families and community partners.

    Clinical & Client Services

    • Oversee case management, treatment planning, and transition plans for youth in care.

    • Provide direct clinical services when necessary, including assessments, treatment planning, and transition support.

    • Provide emergency coverage when urgent staffing needs arise.

    • Ensure completion of incident reports, safety documentation, and follow-up protocols.

    • Address and follow up on client and family concerns.

    • Lead client case review meetings and multidisciplinary discussions.

    • Coordinate referrals and collaborate with community and clinical partners involved in client care.

    • Oversee risk assessments and ensure that individualized safety plans are implemented and followed.

    Administration & Operations

    • Ensure timely completion of administrative tasks including schedules, shift summaries, payroll submissions, and time-off approvals.

    • Prepare required reports, statistics, and documentation for leadership and funders.

    • Maintain accurate and up-to-date electronic and physical records.

    • Participate in staff selection with Human Resources.

    • Support budget monitoring and accountability for program expenditures.

    • Assist with preparations for accreditation, compliance reviews, and inspections.

    • Manage petty cash, program supplies, and operational inventory.

    • Oversee maintenance of program facilities and equipment.

    • Maintain and update program policies and procedures in collaboration with leadership.

    Qualifications

    • Master's Degree in Social Work or related field, with registration in good standing with a regulatory college authorized to practice the Controlled Act of Psychotherapy.

    • Minimum 5 years of clinical experience supporting youth with mental health challenges.

    • Minimum 2 years of supervisory experience in a related mental health or residential treatment setting.

    • Training or eligibility for certification in clinical supervision through the relevant regulatory college.

    • Strong leadership skills within an interdisciplinary team environment.

    • Knowledge of youth mental health systems, community resources, and sector standards.

    • Strong decision-making, problem-solving, and organizational skills.

    • Excellent written and verbal communication skills in both English and French.

    • Ability to work flexible hours, including evenings and on-call responsibilities.

    • Computer proficiency (e.g., Outlook, PowerPoint).

    • Access to a vehicle.

    Additional Requirements

    • Vulnerable Sector Check completed within the last six months.

    • Candidates may be required to complete third-party language assessments.

    What We Offer

    • An opportunity to contribute to deeply meaningful and impactful youth mental health work.

    • 15 days of vacation annually + 1 personal day.

    • Employer-paid group health benefits.

    • Pension plan from day one.

    • A supportive, inclusive team culture with room to innovate.


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    * This salary range is an estimation made by beBee
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