Tds Operations Analyst Iii - Toronto, Canada - TD Bank

TD Bank
TD Bank
Verified Company
Toronto, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description

TDS Operations Analyst III:


BR

Job Category - Primary

  • Securities / Wholesale Banking

Work Location

  • TD Centre
  • North 77 King Street West

Employment Type

  • Regular

City

  • Toronto

Time Type

  • Full Time

Province/State

  • Ontario

Hours

  • 37.5

Workplace Model

  • Hybrid

Pay Details

Department Overview

  • With offices located around the world, the strength of TD Securities Global Operations and Business Services lies in the diverse and dynamic group of individuals who provide critical infrastructure services that support and/or control the trading, investment and corporate banking functions of TD Securities.
  • The Institutional Equities Operations team is part of Global Operations and Business Services and partners with multiple Sales & Trading teams and other areas within TD Securities globally to mitigate risk for the Dealer and our clients. We are a global team responsible for managing operational risk to protect the accuracy and efficiency at every step the trade life cycle. The team is heavily involved in strategic initiatives and projects, business development and process improvements to optimize efficiency, enhance client service levels and reduce risk.

Job Details

  • Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery
  • Act as conduit/coordinator/facilitator bringing in appropriate partners/ expertise on key initiatives
  • Communicate project status and provide timely escalation of issues to senior management to ensure project objectives are met
  • Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations
  • Accountable for crossfunctional interdepartmental initiatives to deliver value internally or to partner/customer groups
  • Provide upward feedback and analysis, developing and executing on reporting functions and/or producing consolidated or aggregated reporting as appropriate
  • Maintain and develop working relationships with customers, partners and vendors by representing the broader Operations function, addressing complex customer issues within the context of the full endtoend process
  • Work closely with other internal bank partners to ensure all clients' needs are met

Job Requirements

  • Experienced level of the role with general business and operational knowledge or related skills required
  • Ability to execute on adhoc standard and nonstandard processes and requests of medium to high complexity with highrisk/financial impact
  • Identifies and investigates non
- standard operational/reporting/ process issues

  • Provides recommendations or escalates issues to appropriate area
  • Provides regular analysis and/or reporting to support business partners, functional areas, or centers of expertise
  • Requires working professional level knowledge of the functional area and/or business areas supported
  • Moderate level of complexity in operational/reporting/process and/or analysis function requiring a short to medium term focus
  • May operate as a working lead on initiatives as assigned
  • May represent the group as a project lead on initiatives/projects and/or at meetings across the organization.
  • Provides training to others on best practices, processes, etc. as well as guide junior staff for the completion of businessasusual functions
  • Ability to support multiple functions within the broader businesses
  • Generally, reports to a Group Manager

Company Overview

Our Values

At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.

In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care.

No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.


Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are.

At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional.

In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth.

Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomesbecause when colleagues feel their best, they're more likely to do their best.


Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them,
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