Customer Service Representative - Boucherville, Canada - Groupe Robert

Groupe Robert Boucherville, Canada

5 days ago

Temporary

Description

Groupe Robert is currently looking for a Customer service Agent for its Boucherville Terminal.

Your responsibilities will be as follows:

Process orders received by fax or e-mail
Data processing
Answer customers and drivers answers
Provide exceptional customer service
Complete follow up of pick-ups and deliveries
Coordinate operations at the local level and through the various Robert terminals to optimize the customers, shipments follow up
Efficiently be up to the clients needs
Produce and fill in different types of documents
Other administrative tasks

In order to join Groupe Robert's team, you must have:

Minimum 3 years experience in customer service in the transportation field (mandatory)
Bilingual, French and English
Mastering customer approach
Able to work under pressure
Trip sheet knowledge
Good computer skills
Team spirit, resourcefulness and work autonomy
Concerned about client satisfaction
Promptness and attendance
Capable of working in an evolving demanding milieu

Groupe Robert offers you:

Environment focused on teamwork
Interesting professional development opportunities
Group insurance and fringe benefits
Corporate discounts
Systems and equipment at the cutting edge of technology
Company demonstrating agility, efficiency and innovation
Safe environment (trainings, certifications)
Schedules
Day

Groupe Robert is proud to support the diversity of its employees through its terminals in Quebec and Ontario. Women, visible and / or ethnic minorities or people with disabilities will always be welcome to apply, because at Groupe Robert, the diversity of our employees is the link in our logistics chain that makes us even stronger

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