Housekeeping Supervisor - Toronto, Canada - Omni Hotels & Resorts

Omni Hotels & Resorts
Omni Hotels & Resorts
Verified Company
Toronto, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description

Overview / vue générale:

King Edward Hotel


With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 110 years.

Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and shopping centres.

It's no wonder the Omni King Edward is the perfect destination for business and leisure travellers alike.


The Omni King Edward Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.

We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni King Edward Hotel may be your perfect match

Job Description / description de l'emploi:

The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards.


Qualifications / qualifications:

  • Ability to maintain 4Diamond level cleanliness standards
  • Ability to work with management on special projects
  • Strong attention to detail with a sense of urgency as required
  • Must be able to lift a minimum of 50 lbs
  • Must be able to push or pull a minimum of 75 lbs
  • Must be able to communicate via radio and phone as needed

Responsibilities / responsabilités:

  • Inspect the cleaning and servicing of guestrooms and public areas
  • Assign special projects as directed by the Director of Housekeeping.
  • Report any needed repairs or discrepancies of guest rooms.
  • Ensure that all Guest Room Attendants have appropriate supplies and linens.
  • Assist in the cleaning of guest rooms when necessary.
  • Assist in processing AM and PM room status reports.
  • Ensure that the Guest Room Attendant's linen cart is neat and well organized.
  • Ensure that linen closets on guest room floors are completely stocked.
  • Maintain supply cage stock, neat and clean at all times.
  • Must have all guest rooms punched in via the phone after completion.
  • Ensure VIP rooms are inspected ASAP.
  • Ensure check out/vacated rooms are a priority.
  • Knowledge of hotel, facilities and events.
  • To ensure hotel, guest and associates are maintained in a safe and secure environment.
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