Facilities Operations Advisor - Canada - 360 Inc.

Description

The Product Support Advisor is the main point of contact for 360.Your responsibilities include managing the flow of the client's requests, and ensuring sustained health of our client's account while offering them a VIP experience.

The Product Support Advisor operates as the lead point of contact for all matters specific to the 360.This includes any issues, requests, and questions relating to their website, CRM, and other SM360 applications after installation.

Communicate with clients via phone or e-mails to convey information, or to plan or confirm a meeting
Guide clients so they have better web experiences
Organize formations for clients
Respect confidentiality of clients information by applying the personal information protection policy
Participate in meetings, workshops, and in individual performances workshops
Excellent communication competencies in French and English (written and oral)
Knowledge of digital marketing
Hybrid work and flexible hours
Computer equipment provided for home and office use
Unlimited virtual medical clinic for you and your family

Social events:
happy hour, team dinners, Halloween, Christmas party, children's Christmas...
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Do you currently have a work permit for Canada?*
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