Intermediate Bilingual Property Field Claims - Ottawa, Canada - ClaimsPro LP

ClaimsPro LP
ClaimsPro LP
Verified Company
Ottawa, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Company:
ClaimsPro LP

Intermediate Bilingual Property Field Claims Adjuster, Hybrid (Ottawa, ON)


Job Description:

We are currently looking to add an Independent Intermediate Bilingual Property Field Claims Adjuster to our team

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

  • You will be part of a team of professional independent adjusters from across Canada.
  • Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles the sky is the limit.
  • You will work on the industryleading Claim Space software, designed by an adjuster for adjusters and kept modern with our inhouse team of programmers and developers.
  • You will be supported by experienced local claims support, centralized after hours support, and dictation services.
  • Your claims load is driven by senior executives and business development staff from coast to coast.
  • Your workload is balanced, and you will be compensated for your billable hours.
  • You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flexbenefit health and dental plan that allows you to customize your coverage.
  • Enrollment in CIP courses is of benefit
The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.

The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.


Responsibilities:


  • Prompt contact and follow up with policy holders and claimants.
  • Investigate the cause and report to clients with solid recommendations.
  • Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
  • Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
  • Throughout the claims process, provide high level of customer service to clients and the insured.
  • Participate and share ownership and responsibility for afterhours customer service requirements when required
  • Perform duties assigned to him/her in compliance with established work standards, policies and procedures.
  • Minimum Educational & Knowledge Requirements
  • Completion of high school education; University degree or postsecondary education related to insurance will be given preference.
  • Ongoing commitment to education and learning, preferably pursuing CIP designation.
  • Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

Experience:


  • Prior experience in desktop or field claims adjusting, in property.
  • Equivalency in combination of education and experience will be considered.

Competencies required to succeed:

  • Proactive in finding resolutions, with sense of urgency and responsiveness.
  • Effective analytical skills including identification of causeandeffect dynamics.
  • Able to draw valid conclusions and effectively communicate them.
  • Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.
  • Must have people skills with bias towards building relationships with own team and claims stakeholders.
  • Proficient with computers and current technology
  • Effective written skills including grammar and those of a technical in nature.
  • Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.
  • Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.

Qualifications and Experience:

  • Minimum of 3 years' experience
  • Ongoing commitment to education and learning.
  • Effective analytical skills, including identification of cause and effect dynamics
  • Good investigative manner
  • Able to draw valid conclusions and effectively communicate them.
  • Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
  • Adjuster's license, or currently pursuing CIP designation
  • Bilingualism is an asset (fluency in French and English)

Advanced communication skills including:

  • Effective written skills including those of a technical nature
  • Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effectiv

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