Deal Administrator - Vancouver, Canada - Zolo

Description

Come build the experience millions of Canadians use to change their life.

What is Zolo

Home transactions are confusing, stressful, and difficult. They shouldn't be. Old school real estate sites aren't up to the challenge of making it better. That's where we come in.

Zolo helps people confidently take the next step in life by
making the home journey easier, transparent, and exciting.

One of Canada's most popular national real estate marketplaces - more than 12 million home shoppers use Zolo each month to buy, sell, rent, finance, and learn about real estate.

The team is composed of technology industry veterans from companies like Uber, Kijiji, and Zillow, award-winning journalists, and experienced real estate professionals.

Founded in 2012, Zolo is a
profitable growth company helping Canadians with all steps of homeownership.

How you'll work

Born as a digital-first company, Zolo offers a hybrid work environment. Slack and Google Workspace are the primary ways to collaborate. The
family-first **culture allows for convenient work and home integration. Never miss family events again.

Focus time is sacred. Operate a flexible calendar with
mínimal meetings.

Your efforts will have an
outsized impact on the happiness of millions of Canadians.

What you will be doing

As an Deal Administrator on the Conveyancing team, you will be:

• 
  Executing Real Estate Transactions:You'll be working closely with our finance & accounting, and compliance teams. You will engage with our team of agents and our customers frequently to process real estate trade transactions serviced by our brokerage. In this role, you'll manage deal transactions and process a high volume of real estate transactions. You'll be expected to calculate commissions for real estate transactions, prepare trade record sheets and files, and send commission invoices internally and externally. Once deals are completed, you'll close out the deals. You will update property listings on BCREA/OMREB/RECA as part of the role. As well as working with the Association of Interior Realtors.

-
Provide superior customer service: A fundamental part of the role will be to provide excellent communication and superior customer service as part of a highly efficient, fast moving and deadline driven team. You'll be required to correspond with our team of agents, other brokerages, lawyers, builders and cooperating agents. Providing follow ups on closing and commissions.
-
Assisting Real Estate Accountants: You'll help with journal entries, reconciliations, Trust Account management, month end closing procedures and other ad hoc duties as required.

About you

• You have experience providing
  excellent customer service and creating superior customer experiences ideally within a real estate environment.
• You are
  tech savvy
  and have a high level of computer literacy which include proficiency in MS Office, Google Suite, Excel
  , and customer relationship management (
  CRM)** software.
• You have strong organizational skills and are able to improve organizational processes and standard operating procedures.
• The idea of
  automated systems is exciting to you and you're eager to develop and implement systems that leverage automation.
• You are passionate about
  webbased and
  mobile technology. You keep abreast of industry trends and developments.
• As an approachable and curious person, you have an appreciation for people of diverse backgrounds and are eager to help others.
• You have
  strong interpersonal skills and
  excellent communication.
• You are
  self motivated and are able to work both independently and as part of a team.

Skills needed for success
-
5-8+ years of professional experience with a background in
real estate:

• 
  5+ years of recent experience working with
  real estate conveyancing procedures.
• Formal education is not a prerequisite to be successful but a
  post secondary degree or near completion is preferred.
• Experience in an
  administrative or
  conveyancing capacity as either a
  deal administrator or
  deal secretary is beneficial.
• Knowledge of
  Lone Wolf or an equivalent software, experience in a finance department, and understanding of full cycle accounting would be considered an asset.
• Tech savviness and proficiency working in
  Excel and
  Word.
• Preference to those with preexisting
  Deal Secretary, Deal Administration, Real Estate Office Administration and or other
  real estate brokerage** experience.

To get a head start, the following experience would be useful but not required:

• Working at a tech scale-up
• Real estate, Proptech or Fintech sector
• Ability to navigate in Microsoft Office, and Google Workspace within a mixed Windows OS and MacOS environment.

Benefits:

• Competitive salary
• Remotefirst
• Extended Health Care
• Employee Assistance Program
• GoodLife Fitness Membership discounts
• Professiona