Employee Relations Advisor - TORONTO, Canada - Royal Bank of Canada

Description

Job Summary

Job Description

What is the opportunity?

As an Employee Relations Advisor, you will be responsible to provide advice and counsel to people managers and employees on complex and high risk workplace situations, providing a fair and transparent employee experience while managing risk to RBC by ensuring compliance with policy and business ethics practices, regulatory requirements and applicable federal and provincial employment and human rights legislation.

Employee Relations Advisors are accountable to provide support in 3 areas: 1) performance, absenteeism and behavioural issues, business initiatives and restructures, 2) Code of Conduct matters including Respectful Workplace Policy investigations, or 3) escalated workplace concerns , including in response to corrective actions and dismissals.

What will you do?

• Provide timely advice, counsel and information to people managers (including senior leaders and executives) to assist them in managing and resolving a high volume and wide range of complex employee issues and concerns
• Simplify complex issues and provide proactive strategies for risk management and remediation
• Proactively educate and train managers including through creating self-serve tools and resources and supporting COE partners to enable managers
• Build and maintain key relationships with businesses and functions influencing and negotiating while being viewed as a true partner
• Track cases identifying trends and emerging issues including identifying the root cause of the concerns to assist with incorporating lessons learned into future work
• Manage risk and improve manager and employee experience through enabling and ensuring well informed, fair and transparent decisions which place employees at the centre and focus on RBC Values while making recommendations for continuous improvement
• Active involvement in broader Employee Relations projects and initiatives, as applicable

What do you need to succeed?

Must-have

• Post-secondary education or equivalent experience (preferred focus in human resources, management)
• Direct people leadership or HR experience
• Knowledge of Canadian employment law and regulations
• Bilingualism (English/French)
• Demonstrated experience in aligning and integrating risk management with business and HR strategy, as well as complicated risk analysis
• Strategic thinking, analytical and problem solving capabilities
• Proven ability in establishing and managing relationships with senior level stakeholders
• Strong oral and written communication skills

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in an agile, collaborative, progressive, and high-performing team
• The opportunity to interface with senior level executives from many different parts of the organization

Job Skills

Employee and Labor Relations, Equal Employment Opportunity Law, HR Legal (Inactive), Human Resources Consulting, Human Resources Operations, Human Resources Policies, Interpersonal Relationship Management, Knowledge Organization, Organizational Savvy and Politics

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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