Research Analyst - Toronto, Canada - ERIS Info.

ERIS Info.
ERIS Info.
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

ERIS has an immediate opportunity for a
Research Analyst conducting site history research in either Toronto or Ottawa with access to Reference Libraries as required.

This individual will be responsible for conducting research of city, business, and specialty directories to produce historical abstract reports on the prior use(s) of commercial, industrial, and residential properties.

Research is performed using the various directories, catalogs, and resources that are available within the libraries. Research Analysts are instrumental to the growth of ERIS.

Your job is to identify the history of a location in space using all the tools available to you and our clients depend on your expertise.


Schedule:
Various hours Monday-Sunday. (The operating hours of the local library may dictate the schedule).

The successful applicant will join our Operations Team.

This position is a full-time position starting immediately, working 35 hours per week working in either Toronto or Ottawa with access to Reference Libraries as required.


Responsibilities:


  • Generate custom reports utilizing search parameters (criteria) established by the client.
  • Work with the Canadian City Directory (CCD) research team to ensure reports have both robust and accurate content.
  • Establish routine communications with management to provide realtime updates on workflow.
  • Proactively manage a docket of client orders to maintain consistent productivity and balance of turnaround time (TAT).
  • Identify and communicate potential search parameter challenges to ensure enduser satisfaction.
  • Maintain accurate notes and documents to improve the research process.
  • Time management through proper and consistent steps (order/research directories, generating reports).
  • The ability to integrate and coordinate various activities within the reference libraries as required.
  • Assisting with other datarelated tasks as required.
  • Work independently with mínimal supervision by management.

What We Offer**:


  • A culture based on caring, ownership, accountability, and integrity. Our teams are agile, collaborative, innovative, and continually strive for excellence.
  • We encourage a healthy worklife balance in a fastpaced expanding company.
  • We treat others with respect and fairness and strive for clear and open communication at all levels.
  • We are passionate about building an inclusive and diverse workplace that others envy.
  • We offer a competitive salary, extended health benefits, and flexible workplaces and schedules.

Please note that only those selected for an interview will be notified. No phone calls please.

  • Bachelor's Degree from an accredited College or University (in Library Sciences, Geography, Genealogy, History, or Journalism preferred).
  • Experience and knowledge of Windows OS and MS Office (Word, Excel).
  • Spatial aptitude is an important asset.
  • The following qualities flexibility, adaptability, deadlinedriven, intelligence, curiosity, coachability, and attention to detail.
  • Strong ability to multitask.
  • Strong time management skills.
  • Strong verbal and written communication skills.
  • A goaloriented work ethic, committed to meeting/exceeding objectives and goals, individually and as part of a team.
  • Experience and knowledge of Microsoft Windows OS and Microsoft Office365 Suite (Word, Excel).
  • Must be able to lift up to 20 lbs. multiple times on a daily basis if working with library city directories.
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