IT Support Technician - Quesnel, Canada - Great River
Description
forField Service Technician
$18-$35 an hour - Part-time, Fixed term contract
Profile insights.
Here's how the job qualifications align with your profile.
Certifications
CompTIA A+
Part-time
Fixed term contract
Shift and schedule.
Great River is a leading provider of innovative IT solutions tailored to meet the evolving needs of businesses across various industries.
With a focus on cutting-edge technology and customer-centric approach, we deliver comprehensive IT services ranging from software development and cybersecurity to cloud computing and digital transformation strategies.
Full job description
Field Service Technician (Independent Contractor)
Are you looking for additional revenue or to establish and grow your business based on your availability?
This role is on call/piece work and service level varies based on demand
We currently require Contractor/incorporated or sole proprietor service providers who are reliable and enthusiastic with a commitment to deliver exceptional customer service to our clients.
Job Summary
Perform hardware break-fix services on PCs, laptops, network printers, servers, etc.
Perform IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment-related activities on PCs, laptops, printers, POS devices, etc.
Perform deskside support services installing and troubleshooting hardware, software, and network-related issues.
Perform basic LAN and internetworking related activities.
Respond/update/close calls from the National Dispatch/Call Management Center.
Perform warranty service calls for both commercial and residential clients.
Perform other types of service calls from our Dispatch/Call Center as required
Certify/upgrade skillset as required when new customers or technology is introduced.
Knowledge, Skills, and/or Abilities Required:
- Have 3 years of IMAC (installs, moves, add, changes) services relating to laptops, printers, POS devices, etc.
- Have 3 years of breakfix experience.
- Have 3 years of deskside support experience.
- Have 3 years of printer experience.
- Must be able to pass a criminal background check
- Must have a minimum of an IT diploma from a recognized school
- Must have a valid driver's license and access to a reliable vehicle at all times
- Must have exceptional customer service skills
- Must have good communication skills
- May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP).
- Must be available to work flexible work schedules
- What's in it for you?
Prompt payment.
Training
Skills and experience upgrade
IND2
Do you have a reliable vehicle and valid driver's license?
Are you fluently bilingual in English and French?
Experience:
IT Field Service: 1 year (preferred)
Work Location:
On the road
Job Types:
Full-time, Part-time, Permanent, Fixed term contract, Casual, Seasonal, Freelance, Apprenticeship, Internship / Co-op
Salary:
$18.00-$41.81 per hour
Expected hours:
per week
Benefits:
- Flexible schedule
- Language training provided
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Application question(s):
- Have 3 years of IMAC (installs, moves, add, changes) services relating to laptops, printers, POS devices, etc.
- Have 3 years of breakfix experience.
- Have 3 years of deskside support experience.
- Understanding of businessclass hardware (Lenovo, Dell, HP, APPLE)
- Extensive knowledge of computer parts and accessories
- Ability to perform troubleshooting for a range of technical issues
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
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