Administrator, Network - Brampton, Canada - City of Brampton

City of Brampton
City of Brampton
Verified Company
Brampton, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description

Job Description:


JOB TITLE:
Administrator, Network


DEPARTMENT:
Corporate Support Services


POSTING NUMBER:105896


NUMBER OF POSITIONS:1


JOB STATUS & DURATION:
Full Time Permanent


HOURS OF WORK:35-hour workweek


LOCATION:
Hybrid Model*- when working onsite, you will report to the location of City Hall


SALARY GRADE:6


HIRING SALARY RANGE:
$95, $107,639.00 per annum


MAXIMUM OF SALARY RANGE:
$119,599.00 per annum


JOB TYPE:
Management and Administration


POSTING DATE:
February 26, 2024


CLOSING DATE:
March 08, 2024


AREA OF RESPONSIBILITY:


Key Duties and Responsibilities

  • Proactively monitors and tunes corporate data center technologies for optimal performance. Provides high level analysis to troubleshoot infrastructure and integration issues and formulate solutions for corrective measures.
  • Author and update documentation and standard operating procedures to ensure constant and reliable services are delivered.
  • Must understand the relationships between infrastructure and individual business unit processes and services. Must be aware of these relationships so as not to perform any change that can negatively affect any business system.
  • Role requires physical activity, moving and building of datacenter equipment, outside communications, and connectivity equipment at numerous locations. Develop configurations, test plans and installation instructions, and organize test user groups to obtain feedback, including those that involve multiple teams and disciplines across the entire organization.
  • Must excel at managing multiple priorities simultaneously, determined by business impact, deadlines, project timelines.
  • Provide input to the yearly departmental operational and capital budget process submission.
  • Responsible to maintain multiple systems and their availability and is required on short notice to immediately repair critical business systems to make them available. This includes performing after hours support of the technology on a rotating basis.
  • Subject matter expert for Project Management Office initiatives to provide research, evaluations, recommendations and implementation of new or updated datacenter software and hardware, these solutions provide services to both the business and citizens.
  • Regularly presents and explains technical information via presentation formats to a diverse audience. The role translates and breaks down the technological aspects to business users, stakeholders, and management of different levels.
  • Ensures security and configuration compliance of hardware and software to comply with PCI and MFIPPA and other standards.
  • Leads as well as participates in high level analysis to troubleshoot complex infrastructure issues and outages and formulates quality resolutions and root cause analysis.
  • Routinely leads new design phases of projects, working with internal teams, to identify potential solutions to business problems. All possible resources are leveraged, however, most solutions come from within the expertise of the team.
  • Maintains an awareness of developing technologies, standards, best practices, provide guidance and strategies to ensure technology solutions are current, supported, and future ready.
  • As part of a team, work closely with internal IT staff, business partners, and external companies to ensure new requirements are properly understood, scoped, and implemented as scheduled.
  • Consult and manage vendors to keep up to date with current and future technologies and extract maximum value from their time and expertise to the Corporation.
  • Adheres to existing change management methodologies and request for change procedures to make sure changes are documented, communicated, reversible and properly vetted.
  • Perform asset tracking and life cycle management of data center hardware and software to ensure maximum value is extracted from the assets.

SELECTION CRITERIA:

***
EDUCATION:
  • University degree or diploma in Computer Science or equivalent combination of training and work experience
***
REQUIRED EXPERIENCE:
  • 4-6 years hands
  • on experience supporting blade servers like Cisco UCS, SAN technologies, such as NetApp or IBM and scripting languages like Microsoft PowerShell

OTHER SKILLS AND ASSETS:


  • Strong troubleshooting skills and able to quickly pinpoint issues and make recommendations for resolution.
  • A desire to improve the stability, fault tolerance, and performance of the City's server infrastructure.
  • Willingness to constantly upgrade knowledge, skill set, and experience through formal training and selflearning.
  • Occasionally required to work variable hours to support a 24x7 environment.
  • Must have a valid Ontario driver's license and a car for driving to remote sites.
  • Ability to create detailed system diagrams using tools like Microsoft Visio
  • Handson experience supporting blade & rackmount servers
- **_Various tests and/or exams may be administered as p
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