Salesforce Administrator - Toronto, Canada - University Health Network

University Health Network

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Posting #916554

Position:
Salesforce Administrator

Site:
UHN Research, 700 University Ave (OPG) Hybrid

Department:
BI & Data Analytics (Research)

Reports To:
Business Intelligence Manager

Salary:
Commensurate with experience and consistent with UHN Compensation Policy

Status:
Permanent Full Time

As Canada's largest research hospital, UHN is a major landmark in Canada's health care system with four hospitals, five research institutes, and our Michener Institute of Education.

Our purpose is to transform lives and communities through excellence in care, discovery, and learning.

With over 1,200 beds, more than one million clinic visits per year, and a budget of over $2 billion, UHN and its 16,000 employees make a difference in the lives of patients and their families every day.

Based on your understanding of new use cases, user stories, and other business requirements, you will recommend and develop new functionality in an agile manner.

This work will include developing new features such as flow-based automation, approval processes, custom lightning pages, new fields, objects and more.

You will conduct and manage all DevOps processes, including setting up new sandboxes and deployments from development to UAT to production environments.

You will also oversee all aspects of user and license management, including user setup, roles, profiles, access control, and permissions.

Responsibilities:

Proactively contribute to solving challenges and problems in a complex and dynamic environment
Create and deploy new custom objects, record types, page layouts, fields, etc.
Develop and maintain custom lightning pages
Develop and maintain new reports and dashboards
Deploy and maintain digital experience sites using Experience Builder
Create, maintain, and debug flows and approval processes
Configure rollup helper to conduct complex triggerbased data aggregations
Conduct user and license management
Manage sharing and security (e.g. roles, profiles, hierarchies, permission sets, etc.)
Work with the ETL developer to maintain target and source fields
Keep the Salesforce instance current according to version upgrades and required changes
Stay up to date on upcoming Salesforce versions and emerging features
Write and maintain technical documentation for the Salesforce solutions
Provide orientation and training for new and existing business users

Required Qualifications:

Bachelor's degree in a technical or businessrelated field
Certified Salesforce Administrator
Priority is given to applicants holding Advanced Administrator, Platform App Builder, Service Cloud Consultant, Experience Cloud Consultant, and/or Platform Developer I certification(s)

Required Experience:

3+ years as a Salesforce administrator managing an org with 500+ users, service cloud preferred
Experience developing and maintaining complex flowbased automation solutions
Experience developing and maintaining cloud experience sites
Experience with Salesforce DevOps tools, Gearset preferred
Experience with an issue and project tracking platform, Jira preferred
Experience with Visualforce pages considered nice to have
Experience with agile software development methodologies, scrum preferred
Vaccines (COVID19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

POSTED DATE:
March 21, 2023

CLOSING DATE:
until filled

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications will be given first consideration.

UHN thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace.

We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to:

all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position.

Applicants need to make their requirements known when contacted.