Restaurant Manager- - Niagara Falls, Canada - Canadian Niagara Hotels

Canadian Niagara Hotels

Verified Company

Niagara Falls, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Niagara Falls-based
_Canadian Niagara Hotels Group of Companies_ is one of Canada's largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come We are home to world-class brands including Marriott, Sheraton, IHG, Morton's, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few_.

_ Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.

_Overview_

In this high volume facility the Food and Beverage Manager is responsible to ensure enthusiastic, courteous and safe quality of service is provided to all customers, while striving to create a venue staffed by knowledgeable, helpful, and cheerful staff who are motivated on exceeding guest satisfaction and operating revenue targets.

_Responsibilities_

Create annual and semi-annual business plans, strategies, and controls including cost-benefit analysis of equipment, new initiatives, revenue maximization, management and supervisory skill assessment.

Recruit, hire, train, schedule and evaluate the effectiveness and efficiency of all Food and Beverage staff focused toward continuous personal development and success.

Ensure all operating equipment and control standards and systems are used. Generate applicable departmental reports. Manage various projects.

Supervise the Food and Beverage areas to ensure that operations are effectively, safely and efficiently carried out, while continually looking for ways to improve Fallsview Indoor Waterpark operations in order to increase revenue and decrease cost.

Participate in a Manager On Duty schedule that encompasses the rest of the business units and their supervision.

_Qualifications_

Demonstrate commitment and passion to maximizing guest satisfaction in each stage of the guest experience
Demonstrate competency in general accounting, basic mathematics and reportwriting
Excellent organizational and time management skills as well as the ability to work effectively under pressure
Enforces all health and safety/sanitation standards. Including preventative maintenance as it pertains to kitchen areas
Working knowledge of computerized Point of Sales system
Knowledge of micros preferred
Experience in creating related business plans, revenue growth strategies, internal controls as they relate to the Ontario attractions industry
Ability to interview and carry out reference checks for potential new employees
Able to complete team performance evaluations and reviews by providing feedback and conducting daily score cards/ 'secret shopper'
Ability to update when needed, existing control and procedure manuals including development of new manuals
Smart Serve certified
Safe food handler certification is preferred
Minimum of 3 (three) years of experience in a manager/supervisory position in the food service
Graduate of a university/college Hospitality and Food Preparation Program or Hotel and Restaurant Management Program preferred

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Must be able to work all shifts including weekends and holidays