Systems Analyst, SAP ERP Services - Toronto, Canada - Toronto Catholic District School Board

Toronto Catholic District School Board

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

APPLICATIONS ARE INVITED FOR THE POSITION OF
SYSTEMS ANALYST, SAP ERP SERVICES

INFORMATION AND COMMUNICATION TECHNOLOGY DIVISION
NON-UNION LEVEL 9 - $75,341 - $90,409

Note:
There are two (2) full-time permanent positions.

Our Vision:

At the Toronto Catholic District School Board, we transform the world through witness, faith, innovation and action. Servant-leadership that is visionary, empowering and inclusive is a fundamental characteristic of our Board. We seek colleagues who demonstrate a powerful personal mission and commitment through action to these principles.

We are committed to fairly and objectively recruiting and selecting leaders and staff who are excellent role models, visionary and innovative, student-focused, committed to diversity, inclusion and equity and are also collaborative in building a Catholic community.

TORONTO CATHOLIC DISTRICT SCHOOL BOARD:

The TCDSB is an inclusive learning community rooted in the love of Christ. We educate students to grow in grace and knowledge and to lead lives of faith, hope and charity.

At Toronto Catholic, we have a long and distinguished history of providing excellence in Catholic education for the Toronto community.

Catholic Social Teachings, the Ontario Catholic School Graduate Expectations and the Board's Pastoral Plan are foundational to our exemplary approach to teaching and learning in the 21st century.

The TCDSB is proud to be a significant part of the fabric of publicly-funded Catholic education in the province of Ontario.

We serve more than 90,000 students in more than 195 Catholic schools in the city of Toronto and represent close to catholic school supporters.

CRITERIA FOR INTERVIEW:

Degree or diploma in computer science, information technology, management information systems, computer engineering, or related discipline, or an equivalent combination of education and experience

Minimum of two (2) years of experience in SAP Basis administration with SAP ERP Central Component (SAP ECC), Solution Manager and SAP Enterprise Portal systems

Strong knowledge and experience with SAP Basis administration, related business processes and operational support of ERP systems in large enterprise environments

Experience with Microsoft Windows Server and SQL Server

Experience with planning and carrying out product updates and upgrades, as well as performing security reviews and carrying out security updates and improvements

Demonstrated ability of analyzing complex problems and proposing effective solutions

Excellent communication skills both written and verbal, as well as demonstrated ability to effectively communicate with various stakeholders in both technical and non-technical terms

Ability to self-organize, time management, and prioritize work assignments and tasks with a keen attention to detail

Experience with SAP S/4HANA and SAP training and/or certification would be an asset

Self-motivated, able to work independently as well as with teams, staying organized, managing time effectively, and results oriented

Availability to work outside core office hours, as required

MAJOR DUTIES AND RESPONSIBILITIES:

Reporting to and under the direction of the Senior Manager, Enterprise Resource Planning (ERP) System, the primary function of this position to effectively administer and implement the Board's SAP ERP and related solutions.

Duties and responsibilities include but are not limited to the following:

Supporting and maintaining the SAP system landscape including development, test, staging and production environments, as well as high availability system design and system sizing and load testing

Carrying out activities including Solution Manager configuration, maintaining System Landscape Directory, and configuring alerts

Facilitating software change requests to meet business process change requirements in conjunction with various departments

Researching issues, diagnosing, providing recommendations, and implementing acceptable solutions

Regularly reviewing system for resource and capacity planning

Monitoring and responding to tickets escalated from the ICT Service Desk

Meeting with the Senior Manager, Enterprise Resource Planning (ERP) System to set and monitor goals and review status on projects and tasks

Responding to major issues and critical incidents including system outages and security

Available after-hours as needed to carry out changes as well as for emergency response to mission critical and major incidents

Maintaining documentation on system design, architecture, security, processes, and procedures

Understanding of business processes leveraging SAP modules

Early recognition of potential problems, communicating and acting to mitigate risks

Perform other duties as assigned

Diversity and Inclusion:

Barrier-Free Recruitment and Selection:

TCDSB embraces the principles of the Accessibility for Ontarians with Disabilities Act (AODA) and as such, is committed to creating an inclusive, barrie