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Kitchener

    Project Manager - Waterloo, Canada - RideCo

    RideCo
    RideCo Waterloo, Canada

    Found in: Talent CA C2 - 2 days ago

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    Full time
    Description
    *Please note that while there is no specific open role at the moment, we encourage applications from outstanding candidates who feel they can make a substantial contribution to our organization based on their knowledge and skill set. Due to the high volume of applicants, we will reach out only to candidates whose qualification closely match our current requirements. Your application will be retained for future consideration as we expand and new opportunities arise.

    This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you'll be one of the pioneers shaping this transformation. You'll join a robust and rapidly growing client success team.

    As Project Manager, you'll be responsible for managing multiple concurrent client projects from beginning to end, delivering customer success while ensuring adherence to scope, timeline, and budget.

    Your day-to-day responsibilities will include:

  • Program management: Plan and execute initiatives as per the project timeline. Develop and administer the project budget and resource management. Help manage junior team members and subcontractors. Identify, assess, and mitigate risks. Facilitate communication and coordination between project stakeholders including transit planners, senior management, marketing, and operations staff.
  • Support new service launches : Support the implementation team by assisting with service modeling, siting analysis, end-user training, managing subcontractors, testing, monitoring KPIs, and on-site activities.
  • Client stakeholder management : Build relationships with stakeholders, understand and manage expectations, provide status updates, identify and mitigate stakeholder concerns and risks, and facilitate collaborative decision making.
  • Prepare reports and presentations : Utilize reports and/or presentations to inform and influence stakeholders and decision-makers. Work with the project's technical staff to distill insights into easily understandable and persuasive written communications, for a variety of stakeholders.
  • Mentor and coach : Advise team members to accomplish project goals and resolve technical/operational issues.
  • Drive continuous improvement : Build, maintain, and train internally on project management best practices for micro-transit rollouts. Collaboratively develop weekly/monthly actions to drive continuous improvements, and to achieve the service's objectives (e.g. user experience, ridership, operating efficiency, financials etc.).
  • Improve internal processes and tooling : Identify ways to further automate and systematize our internal processes. Collaboratively champion internal process/tooling improvements.
  • Educate : Continuously expand the collective knowledge base of the company through multi-disciplinary learning and knowledge sharing.

    • Preferred qualifications:

  • Education : Post-secondary degree in Business/ Engineering/ Finance, or related discipline
  • 3 to 8 years of experience in a project management role
  • Project Management certification : PMP or CAPM (or equivalent experience) considered an asset
  • Top-notch communicator : Strong written/oral communication and presentation skills. Experience preparing reports for management
  • Data Story-Teller : Proficient in Excel and Microsoft Office tools. Experience analyzing data and creating data-driven narratives and presentations
  • Location : Based in Waterloo, Ontario, or willing to relocate
  • Willing to travel at least 20% of working time, as needed

    • Compensation and Benefits:

  • Base Salary : $95K - $120K + performance-based bonus + stock options
  • Work-Life Balance & Additional Perks : Flex-time work schedules, vacation time, catered lunches, social events, casual dress code
  • Benefits Plan : Medical, dental, prescription, life/health spending accounts and more
  • Work Environment : Located in KW's most desirable work space in the heart of Uptown Waterloo
  • Commuter Program : Complimentary rides to and from work
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