Catering and Group Sales Coordinator - Truro, Canada - Inn On Prince

Inn On Prince

Verified Company

Truro, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Answers telephone and respond to caller inquiries in a pleasant manner.

Answers client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
Serves as the point of contact for clients and communicates and respond to questions and requests.
Coordinates internally with the sales & marketing team, redirects new group inquiries as needed to the appropriate Sales or Catering team member.
Generates reports, collects details, coordinates with clients & suppliers, prepares salesrelated documents throughout the sales process (e.g., proposals, contracts, BEO packages).
Enters new group blocks that have any meetings/events booked with us. Making reservations for those blocks that have rooming lists. Setting up billing for those reservations.
Sending out all invoices for Banquets and any guest rooms associated with them.
Gathers materials and assemble information packages (e.g., brochures, promotional materials, sales demo kit, welcome kit, etc.).
Arranges and coordinate meetings, events and any appointments.
Records, transcribes and distributes minutes of meetings.
Interacts with client related to leads, hotel needs and client travel.
Performs hotel site tours with potential clients as required and in the absence of managers.
Monitors, screens, responds to and distributes incoming communications.
Ensures clear and concise communication within the Sales team, as well as with the rest of the hotel team.
Loads and Manage Rooming Lists to the Hotel Software.
Files and retrieves documents and reference materials.
Conducts research and collect data to prepare reports and documents.
Coordinates necessary arrangements with vendors relating to sales.
Ensures all documents produced by the Sales & Catering Departments (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
Ensures the adequacy of salesrelated equipment, maintains the inventory of collateral and marketing material.
Maintains inventory of office supplies, places orders as appropriate.
Occasional offsite representation; golf tournaments, trade shows, expos, sales blitzes, industry related training.
Other duties as assigned.