Court and Client Representative/assistant Trial - St. Catharines, Canada - Ministry of the Attorney General

Ministry of the Attorney General

Verified Company

St. Catharines, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Consider this challenging opportunity working for the Ministry of the Attorney General in the Superior and/or Ontario Court of Justice as a Court and Client Representative/Assistant Trial Coordinator.

In this position you will provide technical guidance, information and support for the provision of an accessible, fair, timely and effective justice service to the public and justice participants and assist with the scheduling of cases for the Ontario and Superior Courts of Justice.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the

OPS Anti-Racism Policy and the

OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's

Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?: You will provide court support functions (pre-court, in-session and post-court) by:

ensuring all pre-court work is conducted prior to each day's proceedings (example: preparation and presentation of exhibits, distributing court dockets)

- preparing and presenting all court documents and ensuring accuracy and completion of same
- testing court audio and recording equipment prior, during court and after each recess
- setting up, troubleshooting and monitoring court video technology for appearances that requires video
- maintaining order and decorum in the courtroom (example: administering oaths and cautions, relaying orders of the court arranging adjournment dates)
- liaising with various court staff, stakeholders and judiciary to ensure proper case-flow
- ensuring all proceedings are recorded and annotated in accordance to legislative requirements, ministry guidelines and standards
- ensuring courtroom and court recordings are secure and safeguarded
- preparing and checking court documents for accuracy and completion as per legislated requirements and Rules of Procedure
- coordinating and managing the jury panel and all jury related duties

You will provide client support at the public counter and in the court office by:

providing professional and respectful services to clients at all times

- determining nature and scope of client needs in relation to requirements of the court
- providing advice and guidance to clients in alliance with legislation, rules, procedures and policy
- ensuring accuracy and completion of all filings and that timelines are adhered to
- preparing and signing court documents under statutory authority of clerk of the court (example: warrants of committal, restraining orders, affidavits)
- accurately inputting, updating and listing court information and filings into manual or computerized systems to ensure most up-to-date information is available
- recording statistics and preparing system generated reports
- process filings, fees, restitution, fines and payments
- issuing invoices and writing correspondence
- assisting with exhibit management and managing current and archival files

You will assist with the scheduling of court cases by:

coordinating numerous changes in lists

- scheduling court cases and maintaining manual court lists and electronic scheduling database
- ensuring all parties are aware of scheduled appointments
- greeting parties appearing for judicial pre-trials, and personally escorting them into judicial chambers
- participating in the planning of judicial sittings schedules
- assisting in the preparation and analysis of statistical information
- responding to inquiries in writing, over the telephone or at the counter
- identifying and actioning special requirements (example: need for interpreters, security, accessibility and facility accommodations)
- providing ongoing assistance and technical guidance to court staff

How do I qualify?:

Communication and Client Service Skills:

You have demonstrated knowledge of customer service principles and standards to consistently provide professional, responsive and accessible client service.
You have collaboration, team building and mentoring skills to provide leadership, technical advice, guidance and coaching to court staff.
You demonstrate professional and respectful behaviour to ensure a workplace free from bias, harassment and discrimination.
You can provide concise explanations and clarification of complex information (example: the Rules of Civil Procedure, guidelines, procedures, legislation).
You have the ability to liaise and build rapport with the public, members of the legal community and court house staff to provide information and support re