Logistics Coordinator - Delta, Canada - Metro Supply Chain

Metro Supply Chain

Verified Company

Delta, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOIN OUR TEAM

Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world's fastest growing and most recognizable organizations.

We advance our customers' business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive.

Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

Tuesday to Saturday

SHIFT:

TBD

JOB SUMMARY

The Logistics Coordinator carries out scheduling, dispatching, and coordinating activities of independent delivery teams, ensuring the day is set up for success.

Other responsibilities include promoting an exceptional customer service experience while achieving on-time delivery performance.

RESPONSIBILITIES

Ensuring the timely and efficient movement of units, coordinating shipments, and tracking deliveries.
Handling, organizing, and storing relevant documentation such as keeping the vendor BOLs, generating inbound and outbound BOLs, get the signed copies from the drivers.
Implementing and overseeing quality control measures to ensure that units meet specified standards.
Developing and implementing induction procedures for new logistics team members or employees, ensuring they understand company policies and procedures.
Addressing and resolving any issues or challenges that arise during the logistics process, including delays, damages, or discrepancies.
Providing excellent customer service by addressing inquiries, resolving issues, and maintaining positive relationships with clients and partners.
Addressing any logístical challenges that may arise during the induction program promptly and effectively.
Implementing solutions to improve the efficiency and effectiveness of the logistics process.
Coordinating and dispatching freight at predetermined distribution centers.
Ensuring all inbounds/outbounds are covered by facilitating change requests and ensuring coverage for late or absent floor personnel.
Assisting carriers with delivery challenges and communicating changes to service requirements
Monitor daily delivery 'board' and follow up on performance results and responsibilities.
Handle returned products in an efficient and timely manner.
Trace orders as required and notify appropriate stakeholders.
Maintain good working relationships with service providers and internal stakeholders by responding to all inquiries and complaints.
Ensuring all dock audits are completed in a timely manner and make sure that the trailers are locked as per safety SOPs.
Ensuring that the Induction tracker and EOD is complete, and site roll out forms are filled for all the inbounds/outbounds.

EDUCATION

Completion of secondary school or college or equivalent business administration experience is preferred.

COMPETENCIES

Customer Centricity
Fostering Culture
Collaboration
Problem Solving & Decision Making
Managing Through Change
Developing Self & Others
Planning & Results Orientation
Communication
Always Improving Mindset
Business & Financial Savvy

EXPERIENCE

Related organizational experience would be an asset.

Why Join Us

Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family's wellbeing
A Retirement Savings Program with a company match
Company team wear allowance
Employee Appreciation Day
Company sponsored social events
Community volunteering

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.