Service Advisor - Kitimat, Canada - Spartan Controls Ltd.

    Spartan Controls Ltd.
    Spartan Controls Ltd. Kitimat, Canada

    1 month ago

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    Description

    Summary

    We are currently recruiting for a Service Advisor for our growing service business in Kitimat and Western Canada. The successful candidate will be based out of our new Kitimat Service Centre, and will report to the Manager, Valve Service in Kitimat. Successful candidates will have the opportunity to receive further training and advancement opportunities. Spartan Controls offers a competitive and unique compensation package as well as is actively involved in the communities we serve.

    The successful candidate must be based out of or willing to relocate to Kitimat, British Columbia , as the standard shift for this role is Monday thru Friday.

    Role and Responsibilities

  • Interface with customers directly on their service needs
  • Generate Service orders for customer assets
  • Provide coordination and scheduling support to the Service Center Team
  • Invoicing responsibilities: coding of all related vendor invoices and maintenance of customer invoices
  • Provide administrative support
  • Procuring parts and consumable materials
  • General support for a variety of office duties
  • Creation of PDF files as required
  • Direct customer calls and provide customer service assistance
  • Provide safety administrative support to the Safety Coordinator
  • Assist with Event Administration Support
  • Maintain and Manage Promotional items inventory
  • Qualifications and Skills

  • Proficient with Microsoft Office - emphasis on Word, Excel and PowerPoint
  • Previous scheduling, inventory, and/or coordinator experience considered an asset
  • Prior valve experience considered an asset
  • Prior SAP experience considered an asset
  • Ability to work proactively in a fast-paced team environment
  • Strong communication and interpersonal skills
  • Extensive and exceptional customer service practices
  • Entrepreneurial work ethic
  • Strong organization and verbal/written communication abilities
  • Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above. Close Date: Sunday June 2, :59 pm MST) IND123 Requisition ID: 1154

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