Payment Processing/receivables Clerk - Kitchener, Canada - City of Kitchener
Description
Payment Processing/Receivables Clerk
(Temporary Full-Time for approximately
12
months)
Competition Number
Job Code
1113
Posting Date
May 31, 2023
Closing Date
June 11, 2023 (at 6:00pm)
Job Status
Temporary Full-Time
The
-
City of Kitchener is a vibrant and dynamic city of approximately 270,000, in the heart of southwestern Ontario. As the largest municipality in Waterloo Region, Kitchener continues to be poised for development and growth, enhancing its reputation as a leader in city-building and innovation, with nationally recognized strategies to build its neighbourhoods, its digital infrastructure and its diverse economy.
The
-
City of Kitchener is WHERE you want to work Learn more about the top reasons to join us:
Why work at the City of Kitchener
Position Overview:
The Payment Processing/ Receivables Clerk receives, sorts, and distributes incoming mail and faxes for Revenue, Financial Operations, and Financial Planning and Reporting divisions.
Please note this position is Temporary Full-Time for approximately 1
2
months.
Responsibilities:
- Receives, sorts, and distributes incoming mail and faxes for Revenue, Financial Operations, and Financial Planning and Reporting divisions.
- Retrieves, sorts, and opens contents of night deposit boxes.
- Separates and processes postdated cheques. Organizes and files postdated cheques according to established procedures.
- Processes tax and utility payments using the Payment Processor equipment.
- Processes other Revenue division payments using cashiering system.
- Reviews final billed accounts with credit balances and updates or corrects associated refund transactions for review and posting.
- Organizes and electronically stores Revenue division documents using Laserfiche system. Scans, indexes, and stores documents (approximately 20,000 documents annually).
- Arranges and prepares files for transfer to Records Management using OmniRim and follows established procedures and guidelines.
- Prepares Municipal Elderly Residents' Assistance Tax Credits and ensures eligibility by contacting the Health and Welfare Income Securities Program, creates credit/refund transactions in the tax system and notifies participants.
- Prepares packages for courier service as requested by Revenue division staff. Requests and forwards affidavits from vendors in order to meet US Custom shipping requirements.
- Posts and prints invoices/credit memos, ensuring correct user department phone number is entered and verifies invoices print as expected.
- Creates new customer profiles on request, upon verifying that customer does not currently exist. Maintains accurate records by updating customer information as requested.
- Maintains accounts receivable customer database, ensuring that each customer has correct settings (e.g., payment terms, interest rates, collection procedures).
- Verifies that customers included on large volume invoicing files exist in SAP/corporate database; adds new customers in SAP as required.
- Reconciles and uploads large volume invoicing files from other City departments, posts in SAP.
- Processes and reconciles payments received through file transfers from CLASS payment system, posts in SAP. Verifies totals to ensure all data has been transmitted properly and investigates discrepancies.
- Compiles list of overdue accounts in SAP (based on criteria) which need to be issued arrears statements. Prints statements; sorts and pulls multipage statements.
- Coordinates NSF returned cheques through SAP; research account information via the Internet, as applicable; creates journal voucher entries to adjust accounting records; and reverses payments to correct balance on account.
- Research account information for cheques received with no supporting documentation (e.g., common last names, missing account numbers, thirdparty payments, partial payments). Determines which customer and invoice is outstanding in order to process payment. Contacts customers for details, as required.
- Processes preauthorized customer payment files for finance payments.
- Develops training materials and assists in providing handson training sessions, as required.
- Provides ongoing support to users requiring assistance with regard to entering invoice/credit memo data, including developing training materials.
- Performs other related duties as assigned.
Requirements:
- Minimum Grade 12 diploma plus up to 1 year of additional related postsecondary courses (e.g., accounting, bookkee
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