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- Competitive Compensation
- Health and Dental Benefits
- Vacation
- Wellness Benefits
- Employee Assistance Program
- Employee Vehicle Purchasing Plan
- Clean Working Environment
- Career Growth
- Answer customer calls and provide answers to questions accordingly with respect to their insurance claim(s)
- Outbound calls to customers to schedule appointments (Estimates and Repairs)
- Outbound calls to customers with status updates
- Assist with customer appointment check-ins and customer deliveries
- Update internal systems with detailed/accurate notes
- Assist with accounts recievable
- Assist with in person customer service as well as office work
- High School Diploma
- Experience in customer service or sales, preferably in the automotive industry
- Knowledge of Repair Centre, Mitchel Connect, or Progi would be an asset
- Experience with Excel
- Strong organizational and time management skills
- Must possess a valid driver's licence and a safe driving history
- Excellent verbal and written communication skills
Customer Service Representative - Dartmouth, Canada - AutoCanada
Description
Customer Service Representative
Dartmouth Collision Centre
Dartmouth, Nova Scotia, On-Site
Compensation: $35,000 - $40,000 per year
Schedule: Monday to Friday, 8 am – 5 pm
Dartmouth Collision Centre is looking for a Customer Service Representative located in Dartmouth, Nova Scotia . We are a growing team with opportunities for career advancement.
What We Offer:
Responsibilities:
Requirements: