Guest Service Agent - Victoria, Canada - Best Western Plus Carlton Plaza Hotel
Description
About us
Best Western Plus Carlton Plaza Hotel is located in Victoria. We are supportive, creative, and professional.
Our work environment includes:
- Lively atmosphere
- Growth opportunities
- International workforce
Wage increase to $23.00 after 3 month probation.
Qualifications and requirements:
- Work well with others as well as independently in multicultual setting
- Professional and positive attitude with smiles and a sense of responsibility
- Enjoy customer service
- Speak English fluently to effectively communicate with guests and colleagues
- Great problem solving skill in fastpace environment
Responsibilities include but are not limited to:
- Resolve issues and concerns to creatively meet guest's needs.
- Handle general questions and requests including concierge tasks
- Greet warmly at the front desk to provide welcoming and caring environment to guests
- Assist bell staff including parking and retrieving vehicles, and helping with luggage
Salary:
$22.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Onsite gym
- Onsite parking
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
Supplemental pay types:
- Overtime pay
Work Location:
One location
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