Customer Experience Specialist - Dartmouth, NS BB E

Duties and Responsibilities · Greet customers and assist with home decorating/ renovation needs. · Answer phones and assist clients. · Order/ data entry · Invoicing clients · Collecting/processing payments · Good knowledge of Interior Home decor and renovation. · Posting payments ...

Job description

• Duties and Responsibilities
• Greet customers and assist with home decorating/ renovation needs.
• Answer phones and assist clients.
• Order/ data entry
• Invoicing clients
• Collecting/processing payments
• Good knowledge of Interior Home decor and renovation.
• Posting payments, Settling POS

Technical Competencies

• Experience in Microsoft Excel
• Some experience in costing systems would be beneficial but not essential
• Experience with SAGE, Business Vision, POS terminal

Personal Competencies

• Strong customer service skills and highly organized
• Exceptional interpersonal skills and ability to interact with all levels of the organization
• Ability to adapt to changing needs and prioritize to meet deadlines.
• Work independently and in a team environment.
• Strong problem-solving skills and the ability to handle multi-tasking and manage priorities
• Ability to problem solve and think "big picture."

Work Remotely

• No

Job Types: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Store discount
• Vision care

Ability to commute/relocate:

• Dartmouth, NS B3B 1E1: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Bookkeeping: 3 years (required)

Work Location: In person