Bilingual Customer Service Broker - Waterloo - OTIP RAEO

    OTIP RAEO
    OTIP RAEO Waterloo

    1 week ago

    Full time
    Description

    Job Description

    The Bilingual Customer Service Representative role involves providing product and service information, resolving member complaints, and assessing risks for automobile and property policies.

    1. Direct or respond to telephone inquiries and written requests.
    2. Resolve product and service problems by clarifying member complaints, determining causes, selecting solutions, explaining them, expediting corrections following up for resolution,

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