Customer Service Representative - Markham, Canada - Smart Insurance Solutions Inc
5 days ago
Description
Job Title:
Customer Service Representative
Responsibilities:
- Provide excellent customer service by addressing customer concerns and resolving issues promptly
- Maintain customer records and update information as necessary
- Follow company policies and procedures to ensure consistent service delivery
Requirements:
- Proven experience in a customer service role
- Excellent communication skills, both verbal and written
- RIBO licensed
- Ability to multitask and prioritize tasks effectively
- Detailoriented with a high level of accuracy in data entry
- Epic trained is an asset
- Experience working on insurance company portals an asset
Benefits:
- Competitive salary based on experience
- Comprehensive training program provided
- Opportunities for career growth and advancement within the company
- Health insurance coverage options available
- Paid time off and holiday pay
Job Types:
Full-time, Permanent
Salary:
$35,000.00-$60,000.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Language:
- Mandarin (required)
Licence/Certification:
- RIBO License (required)
Shift availability:
- Day Shift (preferred)
Ability to Commute:
- Markham, ON L3R 9Y7 (preferred)
Ability to Relocate:
- Markham, ON L3R 9Y7: Relocate before starting work (preferred)
Work Location:
In person
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