Retail Store Associate - Teeswater, Canada - Gay Lea Foods

Gay Lea Foods

Verified Company

Teeswater, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Gay Lea Foods is a proud Canadian owned dairy food and beverage company with a robust portfolio that includes 7 established brands such as Gay Lea Butter, Nordica Cottage Cheese, Ivanhoe Cheese, Salerno Cheese and Hewitt's Dairy.

Our wide range of products are sold in Retail, Foodservice, Industrial, Co-pack and Export markets, developed and produced out of our 13 manufacturing facilities in Ontario and Alberta.

Delivering high quality and innovative products - from the consumer favourite Spreadables and North America's first Smooth Cottage Cheese, to Nothing But Cheese, an innovative snack made with 100% cheese, is what makes us market leaders in our categories.

Our grassroots approach to business is what guides our direction and differentiates us from our competitors.
Our employees inspire our culture of excellence and entrepreneurship.

We hire innovative and passionate professionals who know that greatness is achieved through people, partnerships, and acting with a business owner mindset.

Department:
Teeswater Store

Reports to:
Store Manager

Status:
Day Shift (Part Time)

Hours:
Monday-Saturday (8:30am-4:30pm)

Purpose:

Reporting to the Store Manager, the scope of this position involves providing customer service in a retail setting and assisting with the daily operations and profitability according to set goals and business objectives.

Key Responsibilities:

Work closely with the Store Manager to ensure that the Retail Store goals and objectives are met
Provide excellent customer service and support
Ensure all customer complaints are addressed and handled professionally and according to Company and Quality Control guidelines
Ensure products and merchandise are presented neatly, priced correctly and shelves are adequately stocked
Assist with maintaining accurate inventory levels and meeting special customer requests
Ensure that all H&S, GMP's, security regulations and government regulations (as set by the Public Health Unit) are adhered to and required standards are met
Handle cash, including counting floats, providing change and refunds, and end of day cash balancing and required paperwork
Prepare food for employees and customers (including hotdogs, soup, etc.) following Safe Food Handling guidelines
Maintain cleanliness of Retail Store by following the cleaning schedule as provided by the Store Manager
Provide relief coverage for other store staff
Prepare specialty baskets
Work closely with Member Relations and Distribution to ensure order accuracy and timely delivery/pick up of Member Relation orders and complete required paperwork
Assist Store Manager with purchasing of giftware
Decorate store as required
Maintain and control Staff Tabs
Attend prescribed courses/training
Other duties as assigned by Management

Qualifications:

2 Years' retail store is considered an asset but not required
Excellent communication skills, including written and verbal and the ability to work as a team
Strong customer service skills required
Demonstrated ability to handle cash and make change
Selfmotivated with ability to multitask
Must be punctual and diligent
Physically capable of performing demands of the job
Flexible to cover various shifts, vacation or illness as required

Working Environment:

Extended interruptions. Occasional exposure to sharp objects (knives) and multiple deadlines. Business travel to Retail Gift Shows twice per year.

Physical Demands:

Extended amount of time walking and standing. Considerable crouching, stretching, reaching and lifting up to 10kg. Moderate pushing and step ladder climbing required.

COVID-19 Considerations:

Enhanced cleaning protocols are in place at all facilities.

For safety, all employees and visitors will continue to be required to wear a company-provided mask in all manufacturing and distribution areas at Gay Lea Foods.

Gay Lea Foods is an equal opportunity employer and values diversity in our workplace.

Reasonable accommodation is available upon request throughout our recruitment and selection process.
Thank you for your interest in Gay Lea Foods.
Wishing you all the best with your career search