Senior Certified Medical Assistant - Austin's Flat - PRINCETON BAPTIST MEDICAL CENTER

Key Responsibilities:

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assists the physician during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types as ordered by the provider.
• Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies.
• Assists the physician by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Helps develop and coordinate the orientation process in the assigned practice for Medical Assistants. Acts as preceptor and/or oversees assigned preceptor(s) in collaboration with nursing/clinical leadership and corporate Learning Consultant.
• Supports and helps develop quality strategies within the practice.
• Helps to facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
• Collaborates with the clinical leadership and education to assess ongoing competence of Medical Assistants.
• Leads and participates in departmental committees and special projects.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Qualifications:

Education/Training:

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or 5 years of verifiable applicable work experience in patient care setting) required.

Licensure/Certification:

• Maintains current American Heart Association BLS Healthcare Provider Certification – and-
• Maintains current certification by one of the following agencies:
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) by American Medical Technologists (AMT)
• Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA)
• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT)

Experience:

• Minimum three (3) years as Certified Medical Assistant.