Product Manager - Halifax, Canada - Province of Nova Scotia

Province of Nova Scotia

Verified Company

Halifax, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Department:
Service Nova Scotia and Internal Services

Location:

HALIFAX

Type of Employment:
Permanent

Union Status:
NSGEU - NSPG

Closing Date:3/30/2023 (Applications are accepted until 11:59 PM Atlantic Time)

Who We Are:

The Nova Scotia Digital Service (NSDS), a division of Service Nova Scotia and Internal Services (SNS-IS) is a team within government, and we are putting people first.

We are called a "digital" service for a reason - because we are helping government work the way that people expect things to work these days.

Our team is large, diverse, and passionate about making a difference in peoples' lives. We believe in user-centered iterative digital service design, and practice internet-era ways of working.

Working at the NSDS means you will be a part of a team whose work makes a difference through designing, continuously improving and delivering the programs and services people need, alongside caring, compassionate, highly skilled people.

_At the NSDS, we don't just accept difference - we celebrate a supportive culture of diversity, inclusion and belonging_
The people who use government programs and services come from all walks of life.

It is important that the NSDS reflects the people that we serve - so we can deliver better, and more accessible, and inclusive public services.

We work hard to create an environment where different perspectives and experiences are valued. We are committed to helping diverse talent thrive.

Who You Are:

You are passionate about people's experiences and want to make people's lives better. You're curious, and your humbleness helps you learn and grow. You love to collaborate across roles and organizations, and you can create a path forward from uncertainty. You are comfortable inspiring others with your communication skills whether they be senior leaders or technical teams.

You share our values of Respect, Integrity, Diversity, Accountability & The Public Good, have a passion for service excellence and actively promote and encourage the importance of people, teams, diversity, and culture.

About Our Opportunity:

As the Product Manager, you will be part of a multi-disciplinary team working alongside business analysts, vendors, project managers, software developers, and development operations as well as maintaining strong relationships with a variety of business partners.

The Product Manager is responsible for ensuring the ongoing development, improvement, and support of the AMANDA platform and related technologies managed by Service Nova Scotia.

The Product Manager identifies business partner needs as well as larger business objectives that a product or feature will fulfill, articulates what success looks like for a product, and leads the team to ensure success.

The Product Manager researches new product features and participates in vendor user groups with the goal of planning for continuous improvements as well as to offer new features to business partners.

The Product Manager represents the product in Project meetings and in fact finding meetings where the product may be an option for a new initiative to meet potential business partner needs.

Primary Accountabilities:

The Product Manager's responsibilities include:

Represent the AMANDA Platform to business partners and be the AMANDA Platform stakeholder in projects and NSDS initiatives
Help set AMANDA strategy and roadmap for the future
Help ensure AMANDA software and supporting software and hardware are up to date and secure
Manage Business Partner invoicing and vendor payments
Help make key decisions and action plans for business partners with competing initiatives
Prioritize overall features and offerings of the AMANDA Platform
Keep up to date on latest announcements, offerings, and initiatives from AMANDA vendors and Support Suppliers and how they impact the province's platform
Help ensure all requirements and obligations in the support supplier vendor contract are met
Develop a deep understanding of the users' needs and champion these in the delivery of digital product features
Help define, explain and iterate a product vision that is compelling to users, team members and stakeholders
Inform leadership on status of all ongoing AMANDA Project initiatives
Facilitate actioning of TRA, Vulnerability Scans, Web Application Scans, and Penetration testing as required
Develop source of knowledge of business partner processes, user roles, interfaces, business continuity plans, and future needs

Qualifications and Experience:

As the Product Manager, you must have a Bachelor's degree plus 5 years related experience; or an equivalent combination of training and experience.

Designing the endtoend journey of a service including transactions, products and content across both digital and offline channels;
Know how to remove complexity from services;
Ability to work within a selfdirected culture and navigate ambiguity; and
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