Customer Service Agent - Woodbridge, Canada - FMF Hardware Solutions Inc.
FMF Hardware Solutions Inc.
Woodbridge, Canada
Verified Company
1 week ago
Description
Work Term:
Permanent
- Work Language: English
- Hours: 41.5 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
Work setting:
- Urban area
- Business sector
Tasks:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
- Order merchandise
- Order picking
- Clean and maintain office, supply area or warehouse
Computer and technology knowledge:
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
Security and safety:
- Driver's validity licence check
Transportation/travel information:
- Own transportation
- Own vehicle
- Valid driver's licence
- Willing to travel
Work conditions and physical capabilities:
- Attention to detail
- Bending, crouching, kneeling
- Fastpaced environment
- Handling heavy loads
- Repetitive tasks
- Walking
Personal suitability:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
Screening questions:
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Financial benefits:
- Bonus
Other benefits:
- Free parking available
- Parking available
