Customer Service Associate - Winnipeg, Canada - Foundever

Foundever

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location Requirements:
Must legally reside Canada. Currently hiring in AB, SK, MB, NB, NS, NL and PE

Core Responsibilities:

Handle inbound service calls, while providing accurate account and product information
Understand and strive to meet or exceed metrics while providing excellent customer service
Navigate through multiple systems

Work with Us and You'll Enjoy:

Hands-on, 100% paid training
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Professional skills development to help your career

Qualifications:

You are 18 years of age or older
You have a high school diploma (or GED equivalent)
You can pass a criminal background check
You are eager to advance your career with a reliable company
You work well with a team or independently
You are able to commit 40 working hours per week and can work a flexible schedule
You have a minimum of 6mth customer service or call center experience, retail experience an asset

Equipment & Internet Requirements:

Internet speed 5.0 Mbps download speed and 3.0Mbps upload speed
Desktop computer with Windows 10 (Apple/Mac, tablets, Winbooks, smart devices, Windows Mini PC's, Chromebook & Android systems are not compatible)
Dual Monitors

About Foundever
Foundever is a global leader in the customer experience (CX) industry.

With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands.

Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.

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