Sr. Associate, Customer Support Project Management - Greater Hamilton (Burlington) Metropolitan Area

Only for registered members Greater Hamilton (Burlington) Metropolitan Area, Canada

1 month ago

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Job summary

The primary focus of this role is Financial reporting and Business Processes for the Customer Service Department.

Responsibilities

  • Lead revenue meetings for In Service team and own weekly tracking and reporting of revenue recognition metrics for service-related items, ensuring accuracy and adherence to financial timelines.
  • Liaise with Finance to provide clear explanations for revenue shifts across months and quarters—identify root causes for changes and drive resolutions.

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