Faculty Financial Coordinator - Waterloo, Canada - University of Waterloo

Sophia Lee

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Sophia Lee

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Description

Overview:


Under the general guidance of the Faculty Financial Officer, the Faculty Financial Coordinator ('FFC') is responsible for making or facilitating purchases on behalf of clients identified, particularly student teams and students involved in Capstone or other projects.

The incumbent provides exceptional client support, expert advice, training, and guidance required to ensure first-class customer experience, as well as efficient and effective processing of financial transactions.

The role is also responsible for following applicable University policies, procedures, accounting standards and sponsor guidelines.


The incumbent liaises with a number of service units across the University including Procurement, Finance, Dean of Engineering Office and clients' home departments to deliver on service expectations.


The FFC will be assigned to work with different service units in Engineering (e.g., Engineering Core Facilities including Student Design Centre) to meet the Faculty's operational needs.

However, the incumbent's top priority is to support the needs of Engineering students, and to take care of purchasing logistics on students' behalf.

The FFC will take concrete steps to reduce the time required to process out-of-pocket expenses.


Responsibilities:

Conduct planning to anticipate clients' procurement needs

  • Collect, review, and analyze transactional data, report on trends
  • Consult with Student Design Centre (SDC), Waterloo Engineering Endowment Foundation (WEEF), Dean's Office, Engineering Core Facilities, and other stakeholders to understand the procurement needs of clients
  • Take proactive actions to optimize the procurement process and address issues upfront (e.g., bulk purchases)
  • Work with Procurement to negotiate better pricing or to establish/maintain appropriate relationships with vendors
Contribute to systematic solutions to address clients' purchasing needs

  • Work with Special Project Officer, Engineering Computing, and stakeholders to design, implement and continuously improve an electronic workflow that will collect order information from clients, compare purchase requests against approved budgets, manage approvals, track purchasing activities and report to sponsors upon request
  • Connect this workflow with other enterprise solutions and 3rd party systems (if applicable) to streamline operations
  • Monitor system performance and propose improvements
Execute financial transactions in accordance with University policies and sponsor guidelines

  • Ensure all necessary approvals are in place and all policy requirements (including procurement rules) are met before an order is placed
  • Obtain quotes from multiple vendors or participate in RPFs if required
  • Adhere to strict client service standards
  • Determine optimal purchasing methods which include Purchase Order, P-Card, Direct Billing
  • Purchase items on behalf of clients, arrange pickup or direct delivery
  • Facilitate returns and warranty if required
  • Responsible for records keeping, and for reconciling receipts with financial transactions posted in the University's accounting system on a regular basis
  • Provide additional information required to facilitate internal/external compliance or audit reviews
Facilitate expense claims initiated by clients

  • Take proactive actions to minimize outofpocket expenses incurred by clients
  • Provide clients with necessary training upfront if outofpocket expenses cannot be avoided (e.g., travel claims)
  • Facilitate cash advance if appropriate
  • Support clients throughout the claim process in a timely manner; respond to inquiries relating to expense claims and escalate issues to the Executive Officer if appropriate
  • Review expense claims to ensure all necessary approvals, receipts, and other supporting documents are included to minimize delay in processing
  • Track processing time and report on trends
  • Keep 3rd party sponsor (e.g., WEEF) informed regarding the status of claims funded by them and respond to their queries promptly
Support the financial transactions of various service units in Engineering

  • Review purchasing requests and ensure all necessary approvals are in place
  • Enter purchasing requisitions, arrange direct billing, or fulfill P-Card purchases
  • Responsible for records keeping
  • Reconcile transactions with financial records
Other duties

  • Inventory/asset management
  • Other duties as assigned from time to time

Qualifications:

  • Undergraduate degree in a related discipline or equivalent related education/experience
  • A recognized accounting designation (CPA) considered an asset
  • Proven experience in providing exceptional client services in the University sector or comparable environment
  • Experience with process improvement
  • Consistent track record in supporting a broader spectrum of procurement, accounting, and finance functions
  • Demonstrated extensive competencies in accounting and data management
  • Strong communication and interpersonal skills and

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