service advisor - Labrador City - Carol Automobile

    Carol Automobile
    Carol Automobile Labrador City

    3 days ago

    Description

    Overview

    Languages: Bilingual

    Education

    • Secondary (high) school graduation certificate

    Experience

    2 years to less than 3 years; On site. Work must be completed at the physical location. There is no option to work remotely.

    Responsibilities

    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Explain the type and cost of services offered
    • Maintain records and statistics
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services
    • Receive and log complaints

    Experience and specialization

    Computer and technology knowledge

    • Internet
    • MS Outlook
    • MS Windows
    • MS Word

    Additional information

    Transportation/travel information

    • Valid driver\'s licence

    Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Work under pressure
    • Repetitive tasks

    Personal suitability

    • Punctuality
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Organized
    • Reliability
    • Team player
    • Judgement
    • Dependability

    Employment groups

    This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

    Support for persons with disabilities

    • Participates in a government or community program or initiative that supports persons with disabilities

    Support for newcomers and refugees

    • Participates in a government or community program or initiative that supports newcomers and/or refugees

    Support for youths

    • Participates in a government or community program or initiative that supports youth employment

    Support for Veterans

    • Participates in a government or community program or initiative that supports Veterans

    Support for Indigenous people

    • Participates in a government or community program or initiative that supports Indigenous people

    Support for mature workers

    • Applies hiring policies that discourage age discrimination

    Supports for visible minorities

    • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

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Service advisor