Team Assistant - North Bay, Canada - Home and Community Care Support Services

Home and Community Care Support Services

Verified Company

North Bay, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You're looking in the right place.

As a
Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

What will you do?

Provide administrative support services to Care Coordinators
Process new referrals, and orders for services, supplies and equipment
Process and assist in managing confidential patient records
Enter, update and maintain a high volume of patient data in the electronic database
Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate
Provide backup support to other positions, as required

What must you have?

A Grade 12 diploma (minimum)
Relevant experience providing clerical support services in a computerized office environment
Accurate keyboarding/dataentry skills
Excellent organizational skills and ability to work with mínimal supervision
Advanced multitasking skills, with the ability to meet performance and service goals
Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wideranging cultural, ethnic and socioeconomic backgrounds
Excellent oral and written communication skills in English and in French, including strong listening skills
Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs
We have a mandatory COVID19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID19 vaccination status prior to start date

What would give you the edge?

A college diploma in the health or social services field, or business/office administration
Familiarity with medical terminology, and office administrative procedures/concepts
Knowledge of services provided by Home and Community Care Support Services
Ability to speak French or another second language

What you should know

Job Posting : 234-23

Bargaining Agent:

OPSEU

Effective Date:
January 2, 2024

What do we offer?

We know wellness is supported with work-life balance.
In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

Attractive comprehensive compensation packages and benefits
Valuable development opportunities
Membership in a world class defined benefit pension plan

Who we are

We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

If you're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment- We thank all applicants for their interest; however, only those selected for an interview will be contacted_.