Director of Customer Care - Montreal - Amilia

    Amilia
    Amilia Montreal

    13 hours ago

    Full time
    Description

    A technology-driven company is seeking a strategic and hands-on Director of Customer Care to lead and structure a high-performing support organization.

    Responsibilities include optimizing service excellence, implementing data-driven strategies, and driving operational efficiency.

    The ideal candidate has over 7 years of experience in customer support, strong leadership skills, and is bilingual in French and English.

    This role offers competitive compensation, flexible working conditions, and opportunities for skill development.
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