Manager of Dog Daycare and Grooming Salon - Toronto, Canada - Dog World Resort & Spa

Dog World Resort & Spa

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job description

MUST HAVE EXPERIENCE PROFESSIONALLY IN THE PET CARE INDUSTRY OR AS A MANAGER OUT OF THE PET CARE INDUSTRY

You LOVE dogs You love taking care of dogs, dancing with dogs, taking pictures of dogs, feeding dogs and everything else dog related
You are a selfstarter and can take initiative
You have a positive cando attitude and thrive in a team environment.
You are punctual, reliable and detail oriented.
Looking to learn and grow in a company that is always changing and evolving.
Able to take constructive criticism and feedback.
You don't mind getting a little dirty or furry.
You are in good physical condition to clean, lift and be on your feet for 6+ hours
You can work with a large group, variety of sizes, personalities, and ages of dogs
You are at least 18 years of age and
out of high school:
MUST HAVE EXPERIENCE IN THE PET CARE INDUSTRY PROFESSIONALLY (those with managerial experience out of the pet care industry will be considered as well)

JOB DESCRIPTION/RESPONSIBILITIES:

Reception duties:
- be able to speak calmly and professionally to all customers
-
be upbeat and super friendly:

schedule appointments

- check dogs in and out
- clean & tidy up facility

Manager duties:
- problem solver
- be able to answer customer questions and concerns in a professional and nice manner

Ability to coordinate and operate day to day without supervision
Ensure all staff members maintain a clean facility at all times
Prepare staffing, maintenance and cleaning schedules on a daily and weekly basis
Create a friendly and welcoming environment for clients and ensure excellent customer service at all times
Must be able to work closely with other staff, in a positive, practical manner;
Assist customers with standard account & client related requests.
Take photos of our canine guests and overseeing social media presence
Take client bookings with accuracy
Verify vaccinations, confirm reservations, schedule daycare/boarding details
Maintain inventory of supplies and retail products
Contact clients in case of emergencies and/or if additional information is required
Assist with customer service issues that arise
Maintain employee schedule and resolve immediate needs, conflicts and absences
Implement and continue new and ongoing training program of staff
Provide good leadership and communication with daycare staff
Other duties as assigned by supervisors

Job requirements:

This job is _
PHYSICALLY and MENTALLY DEMANDING_
. Working with dogs in an off-leash daycare environment requires employees to pay attention to detail, be quick-thinking and have physical endurance (to walk, lift and clean). This job may not be suitable for all people.

PLEASE NOTE Punctual and regular work. Reliability is a must when working with live animals. Last-minute shift cancellations are not possible when working with live animals. Applicants must be willing and ready to work on all major holidays.

MUST SUBMIT A RESUME AND COVER LETTER

Job Types:
Full-time, Part-time, Permanent

Salary:
From $18.00 per hour

Schedule: