Housing Assistant - Calgary, Canada - Bethany Care Society

Bethany Care Society

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ABOUT BETHANY

For 75 years, Bethany has been improving the lives of Alberta seniors and adults with disabilities by providing housing, health and community services that honour their spirit and individuality.

Bethany has consecutively won Alberta Top Employer for 15 years for the programs we invest in for our employees. We offer top-up for maternal leaves, generous vacation and leave time, competitive salaries, benefits, and retirement savings programs. We are committed to employee well-being and giving back to our community. We invest in our people because they are the reason for our success.

For more information, check out this video about Working at Bethany

Summary

Reporting to the Site Manager and working closely with the Housing Associate, you will provide service for about 325 tenants who are living in Riverview Village.

Riverview Village offers affordable, comfortable rental accommodation for independent seniors.

Working with the Housing Team, this position will appeal to those individuals who have experience in customer service and administration.

This is a multi-faceted position where two days are not the same. The Housing Assistant welcomes new tenants to their appartements/suites and communicates housing policies throughout their stay. They make sure units are ready for arrival and conduct regular and move out inspections. This position is the point of contact for tenants and requires excellent communication skills.

Duties and responsibilities

Perform lease up of units, reception duties and clerical support requiring skill and knowledge of organizational policies and practices to support the function of the site operations and housing division.
Assist the Site Manager and available to take leadership in the daytoday operations when required.
Respond to tenants, service contractors, vendors, and requests in a timely, accurate and professional manner.
Maintain accurate and current records, financial records, tenant & vendor files, and forms.
Accountable for the provision of clerical services for Riverview Village.
Support lease of rental units.
Manage prospective tenant intake process for all Bethany owned and operated housing sites.
Ensure a safe work environment for residents is maintained at all times by reporting issues for preventative maintenance.
Adhere to safe work practices and procedures and is responsible for accident and injury prevention for oneself, and maintaining selfwellness.
Other duties as required.

Qualification & Experience

High School Diploma
Office Administration Diploma or Certificate or equivalent
Minimum 1 to 2 years property management, accounting procedures, leasing, marketing, and reception experience

Knowledge, Skills, and Abilities

Good interpersonal skills, verbal, and written communication skills.
Must be proficient in MS Office Proficiency in MS Office (Excel, Word, PowerPoint).
Exceptional customer service attitude and experience.
Conflict resolution skills and ability to manage tenants in crisis situations, ability to deescalate situations.
Experience working with seniors considered an asset.
Proven timemanagement and organization skills.
Accounting knowledge is an asset.
Experience working with seniors considered an asset.

How to Apply:

Like what you see and think you have what it takes to join our team?

All applicants are thanked for their interest.
Bethany Care Society is an equal opportunity employer.

All Bethany staff members are required to complete a Criminal Background Check and proof of all required immunizations.

Bethany Care Society complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).

By forwarding your resume to Bethany you are consenting to the collection and use of your personal information for this job competition.

Your information will be kept strictly confidential.