Customer Service Representative - Bowmanville, Canada - Lifemark Health Group

Lifemark Health Group
Lifemark Health Group
Verified Company
Bowmanville, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Customer Service Representative -
***
pt Health - Bowmanville Physiotherapy

Part-Time

Location:

***
2445 Baseline Rd W

Bowmanville, Ontario**We are currently hiring for a Full-Time
Customer Service Representative to support our Lifemark Physiotherapy Lasalle Boulevard, Sudbury and Val Caron clinic.


Why Lifemark?

  • Working with our understanding Clinic Director and having a positive and comforting work environment
  • Opportunity to work with a multidisciplinary team of clinicians and the satisfaction of being on a driven team.
  • Competitive salary with benefits package for our employees
  • Collaborative, multidisciplinary work environment
  • Specialty physiotherapybased services such as pelvic health, vestibular, concussion, and cancer rehab
  • Pathways for clinical and corporate leadership
  • Nationally recognized brand with a strong digital presence
  • Diverse, stable, caseload with the flexibility to integrate preexisting clients

Primary Responsibilities

  • Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
  • Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
  • Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
  • Coordinate scheduling of patient appointments and maintain the patient's medical record
  • Collect payment at time of service
  • Track coverage for all funding streams to ensure approval
  • Complete data entry and billing
  • Provide administrative support to the Care Coordinator Manager and Clinic Director

Qualifications & Core Competencies:


  • High School Diploma, G.E.D. or equivalent
  • Excellent customer service skills and telephone etiquette
  • High degree of organizational skills and ability to prioritize and multitask
  • Excellent communication (verbal/written) and interpersonal skills
  • Strong computer and data entry skills
  • Flexible and adaptable to change
  • Experience in a Physiotherapy clinic an asset
  • New Graduates are welcome to apply
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