Intermediate Specialist, Mentoring and Retention - Ottawa, Canada - University of Ottawa

Description

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Job Type:

Employee

Duration in Months (for fixed-term jobs):

N/A

Job Family:

Student and Campus Support

# of Open Positions:

1

Faculty/Service - Department:

BÉPC Spécialistes et mentorat

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted:

April 15, 2024

Closing Date:

April 26, 2024

Note : Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:

35

Salary Grade:

SSUO Grade 10

Salary Range:

$75, $95,678.00About the Faculty of Arts

The oldest and one of the biggest faculties at the University of Ottawa. The Faculty of Arts has evolved to be one of the leading faculties on campus. Now more than ever, the new economy needs thinkers, communicators, and creators. Whether you are interested in the Humanities, Languages and Literatures, or Fine and Performing Arts, the Faculty of Arts offers students an education for today's and tomorrow's workplace The Faculty of Arts is dedicated to creating a diverse, equitable and inclusive environment for everyone.

*This position may be eligible for a telework arrangement. Learn more about our telework guidelines

Position purpose:

Reporting to the Supervisor, Student and Campus Support, plans, implements and evaluates initiatives aimed at Faculty of Arts student retention, success and development. Manages Mentoring Centre human and material resources while offering programming that improves the student experience and furthers student success. Plans and performs interventions with students and counsels those in difficulty, to increase success, retention and persistence rates.

In this role, your responsibilities will include:

Develops and implements strategies that further student retention, success and persistence. Designs and implements strategies and tools to further student success.

Working with the Intermediate specialists, Academic Advising, assesses students' situations (including for those at risk), determines problems, meets the persons concerned to establish an action and follow-up plan, and offers advice and supervisory activities to help students succeed. Manages activities related to student interventions (assesses needs, establishes study plans, plans and performs interventions, conducts follow-up and oversees students as needed).

Co-ordinates Mentoring Centre activities, including human and material resource allocation, work assignment, implementation of work procedures and website content management, to offer high-quality support to students.

Develops and implements a service delivery program (including study groups, workshops, Mentoring Centre promotional activities) designed to facilitate first-year student integration and increase student success.

Trains, supervises and offers daily guidance to Faculty student mentors, to offer students high-quality mentoring services. Advises student mentors on their interactions with students as well as on leading workshops and study groups. Offers workshops as required.

Assesses cases and, working with the Intermediate specialists, Academic Advising, ensures follow-up on files concerning academic regulations, activity schedules and administrative processes (admissions, program of study changes, enrolment process, convocation, Faculty scholarships and bursaries, academic reset program, etc.).

What you will bring:

Bachelor's in education or a university degree in a related field

Two years' experience in education or as an Academic Advisor, or a combination of both

In-depth knowledge of postsecondary education programs, normally acquired through a university degree or equivalent experience

Knowledge and experience concerning training and teaching methods

Knowledge of university curriculums, academic regulations and adminstrative processes

Demonstrated university-level mentoring experience or the equivalent

Experience in communicating with a diverse clientele (students, parents, professors, support staff, managers, community members), both orally and in writing, highlighting own consultation, analysis and feedback skills

Project management skills: co-ordination, implementation, supervision, and report and review writing

Bilingualism — English and French (spoken and written)

Flexibility to occasionally take part in early morning, evening or weekend events

#hybrid

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.