Maintenance Clerk - Greater Sudbury, Canada - City of Greater Sudbury

Sophia Lee

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Sophia Lee

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Description

Section:
Maintenance


Division:
Housing Operations


Department:
Community Development


Initial Reporting Location: 10 Elm Street


Job Status:
Permanent Position (Bilingual - English/French)


Affiliation:
GSH Unit


Hours of Work: 70 hours bi-weekly


Shift Work Required:
No


Range of Pay:
Group 8 - $26.06 to $29.76 per hour

The start date will follow the selection process.

Characteristic Duties:
Under the general supervision of the Manager of Maintenance Service.

  • Responsible for a variety of clerical duties regarding the delivery of daytoday maintenance functions.
  • Receive requests for maintenance repairs over the phone and in person, and document accurate description of the request in Yardi.
  • Assess urgency of maintenance requests and take appropriate action as required as directed by the Manager.
  • Maintain work order logs, preventative maintenance logs, move in inspection reports, baiting program files and maintenance unit files.
  • Follow up on outstanding work orders to ensure completion of tenant request by contacting staff and contractors.
  • Issue 24 hour notices of entry by landlord and ensure the proper written notice was provided to the tenant.
  • Prepare tenant maintenance charge invoicing complete with documentation for authorization.
  • Maintain the Best Lock Key System by inputting key code information into Yardi, record data in a log, and issuing and cutting keys.
  • Respond to routine inquiries over the phone and at the front counter and act as a front line liaison for Housing Operations.
  • Type correspondence, reports, notices, forms, minutes, agreements, etc. for the supervisor.
  • Perform backup duties for the Receptionist and other positions within the department when required.
  • Coordinate varied tasks to maintain and meet goals and standards of Housing Operations.
  • Ensure maintenance work is issued, transmitted to field staff/contractors and results recorded within preset deadlines.
  • Coordinate services between the Housing Operations and external agencies/contractors field staff.
  • Provide detailed explanations of maintenance policy and procedural practices of Housing Operations in regards to maintenance to contractors, residents and other agencies or financial institutions.
  • Contact contractors/field staff and ensure instructions for maintenance repairs are relayed.
  • Maintain confidentiality in accordance with the Freedom of Information Act and Right to Privacy Act.
  • Provide relief to the Property Management Clerk duties as required.
  • Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
  • Perform other related duties as required.

Qualifications:


  • Successful completion of Secondary School (Grade XII) education plus additional shortspecialized training courses.
  • Over one (1) year up to and including two and one half (21⁄2) years of related experience.
  • Detailed knowledge of OHC / GSHO Manuals, policies and procedures as it relates to maintenance and inquiries from tenants and contractors.
  • Knowledge of the Landlord and Tenant Act sufficient to be able to correctly prepare and process notices such as entry.
  • Good analytical and mathematical skills.
  • Excellent communication and interpersonal skills in order to deal effectively with residents, contractors, staff, vendors and agencies, and maintain favourable public image of the Housing Operations.
  • Ability to work independently and effectively, and meet numerous deadlines.
  • Excellent organizational skills to ensure that maintenance requests are processed efficiently and correctly to ensure maintenance specific goals are met.
  • Ability to input, coordinate and confirm information relevant to the daytoday maintenance delivery program.
  • Good knowledge of office procedures.
  • Satisfactory health, attendance and former employment history.
  • Excellent use of English; verbally and in writing.
  • Excellent French verbal skills and a working knowledge of written French is required
  • All employees are required to treat residents with respect and tact while delivering excellent customer service.
  • Physical capability to operate a vehicle safely, possession of a valid driver's licence and an acceptable driving record, will be considered an asset.

How To Apply:

We must receive your resume before
11:59 p.m. on Tuesday, June 13, 2023. For those providing a French language resume, please also include an English version.

  • Ensure you attached a cover letter and resume

Acceptable file types are:
- .doc
- .docx
- .txt
- .pdf
- .rtf

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted.

If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.


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