Systems Analyst 7257-2512 - Toronto, Canada - Foilcon

Foilcon

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

HM Note:
This hybrid role is three (3) days in office and travel is required.

Description:

Capture business requirements, assess technical features and capabilities to create and update business rules based on the requirements
Provide Data Science services including Data Cleansing and Data Analytics
Conduct testing, integration and deployment of each developed solution
Provide realistic work estimates to support project planning
Use enterprise Service Management Toolsets e.g. Remedy in order to manage encryption related tickets
Respond to and coordinate encryption activities, between clients & vendor appointments based on approved and scheduled Incident, Task and Work Order Records.
Update tickets and the CMDB to document the activities (e.g. Key management, removals, etc.).
Perform Audit activities as defined by the Radio Operations Manager.
Support development of the PSRN training material to define the elearning modules, tests and interactive elements as well as any maintenance and support as required.
Converting PSRN training material from various formats (SWAY, Word, Power point, videos, etc.) to SCORM files using Adobe Captivate and/or Articulate Storyline.
Support the upload of SCORM files to multiple LMS environments (e.g. Moodle) which should include testing and piloting.
Create Documentation for the purpose of training other technical IT Staff to support the deployment.
Work with Microsoft Windows, Desktop and Laptop workstation support, Multiple LMS environment (e.g Moodle) experience,
Create data sources using SharePoint Lists and NoSQL databases.

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Travel required

NOTE

The resource will be required to travel to multiple dispatch centres/CACCs across the province to provide project support and coordinate/remediate the telephony training in order to implement the new PSRN solution.

Skills:

Experience and Skill Set Requirements

Technology and Analysis: 35%

5+ years experience as a systems analyst
Demonstrated knowledge of testing and implementation methods and practices for testing and acceptance
Experience with systems and business operational disciplines and processes; skills in negotiation, conflict and problem resolution, change management and project coordination; current knowledge in new technologies and trends that may benefit emergency health services.
Knowledge of server and network technologies, hardware and facilities requirements (data centres) along with IT security policies to identify and evaluate IT options for clients and to design, develop and implement technology solutions
Experience with creating and managing data sources (SharePoint Lists, NoSQL database, etc.).
Experience creating custom reports, implementing change management and auditing data.
Experience with database integration
Experienced with developing and maintaining interactive elearning using Adobe Captivate and/or Articulate Storyline to convert training materials created via SWAY, Powerpoint, etc into SCORM files (e.g. Moodle LMS compatible format); this material includes content, videos and interactive functionality

Analytical and Communication: 35%

Understanding of emergency health services including ambulance communications.
Understanding of Learning Management Systems including Moodle from a content development perspective
Understanding of databases (SharePoint Lists, NoSQL database, etc.)
Understanding of Microsoft technologies

Project Management and Coordination Skills: 15%

Knowledge of project management methodology, analytical tools and processes, and tendering process to support projects and development of project plans.
Analytical and problemsolving skills to assess business and technology requirements, evaluate the functionality of new software and hardware
Experience in working on multiple projects at the same time
Experience in working on multiyear projects

Industry Experience: 15%

Microsoft Technology certifications an asset
Moodle Experience an asset
Experience with the Public Safety agencies and its stakeholder would be an asset
Experience with the projects related to 24x7 critical environments and operations

Must haves: