Multi-tenancy Helpdesk tool

We are seeking a skilled systems administrator to provide adhoc support for our remote helpdesk and manage various tools including Atera RMM, MDM, ADM, and Microsoft 365. · The ideal candidate will have experience in troubleshooting and resolving technical issues efficiently. · ...

We're a growing managed IT services provider in Central Florida seeking a reliable remote helpdesk technician to assist with Tier 1/Tier 2 support tickets. · ...

This job involves providing technical support as an IT Technical Support Helpdesk Engineer. · Becoming the guardian of backups and disaster recovery using tools like Barracuda, Azure, and Spanning. · ...

The Junior Helpdesk Technician plays an important role in making sure our Clients are exceptionally happy. They handle the first level support requests that come in from our Clients and make sure that the issue is handled quickly and the Client is informed of what to expect every ...

We are seeking a reliable and customer-focused Helpdesk Technician to provide both remote and onsite technical support in a fast-paced helpdesk environment. · This role requires strong troubleshooting skills, excellent communication, and the ability to work independently while tr ...

We are looking for an experienced n8n automation specialist to set up a small, controlled workflow for our e-commerce customer support. · This is not a large system and not an AI chatbot project. · We already have a very clear logic and ruleset – you will only be responsible for ...

We are seeking a Helpdesk Associate to provide Level 1 technical support to end users. · Fluent in French Canadian and English (verbal & written) · Strong telephone and customer service etiquette · Ability to communicate effectively with diverse user groups · ...

We believe conversations will become the #1 way to shop. · At Gorgias, we're building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. · Conversational Commerce is the future of ecommerce, · ...

We're hiring a reliable, long-term Customer Support Specialist who wants to grow with the company · Akrivi is a SaaS company building automation tools for brand identity designers.Our products help designers work faster and more efficiently. · ...

You will be responsible for answering customer emails and tickets. · ...

We are looking for an IT support professional to provide occasional remote assistance to end users of small business clients in Italy. · ...

We are a managed service provider (MSP) based in the Netherlands delivering top-tier IT support to a portfolio of small and medium-sized business (SMB) clients. · ...

+Job summary · Trabajar en un centro de soluciones IT ayudando a los clientes. · 2 à 3 ans d'expérience dans un rôle de support technique en entreprise. · Déploiement de PC/ordinateurs portables et autres périphériques pour les utilisateurs finaux. · ...

We believe conversations will become the #1 way to shop. At Gorgias, we're building the platform that makes this real: a unified AI agent that sells, · supports and re-engages customers across the entire journey.Own and drive major parts of the Helpdesk 2.0 roadmap, · Partner wit ...

+Job summary · We are looking to add a CRM/helpdesk layer (likely Gorgias) on top of our existing system and need an experienced ecommerce integration architect to design and implement the correct architecture.+ResponsibilitiesImplement a CRM layer that: Centralizes Gmail + Etsy ...

We are seeking an experienced ConnectWise Integrator / Reporting Specialist to design, build, and optimize helpdesk reporting metrics and workflows within ConnectWise Manage. · This is a freelance / contract project with the potential for ongoing work. · The ideal candidate has h ...

We are seeking an IT Automation Specialist to design, build and maintain automation solutions across our MSP environment. · This role focuses on improving efficiency consistency and scalability of day-to-day IT operations including end-user support infrastructure networking and b ...

The opportunity is to investigate and implement automation processes in the Operation Center (NOC), and helpdesk department using Power Automate Tools.We want to get to know you better Please include your transferrable skills and unique experience in your application. · ...

The Helpdesk Technician plays a critical role in supporting Catalis' IT infrastructure. This position is responsible for troubleshooting, repairing, and configuring both hardware and software systems. · ...

The IT Helpdesk Specialist role is responsible for providing day-to-day helpdesk support including all Level 1 escalations* · ...