Systems Administrator - City of Langley - TLC Solutions

    TLC Solutions
    TLC Solutions City of Langley

    1 week ago

    $55,000 - $90,000 (CAD) per year *
    Description

    Overview


    TLC Solutions – Systems Administrator (Service) Posting

    TLC Solutions is a managed service provider (MSP) delivering information technology (IT) solutions across British Columbia, Alberta and California. In 1999 TLC Solutions onboarded our first client in Terrace BC, we are proud to still serve this client today.

    We offer a complete IT solution to small and medium sized businesses by supporting workstations and servers, building new servers and network infrastructure, working with clients to establish IT budgets, migrating from on-premises infrastructure to cloud environments, and working with third party vendors to ensure the job gets done correctly.

    United by our core values of Joy, Teamwork, Honesty, Loyalty, and Accountability, TLC is on a journey to help people love technology and deliver Technolojoy.

    About the opportunity

    Hours: Monday – Friday 8am - 5pm

    The Systems Administrator is a frontline technical support person that resolves Tier 2 support issues and mentors less senior team members. The daily workload is determined by the support requests from our clients. Some requests can be resolved remotely, and some will require you to go onsite and meet with the client directly.

    Our ideal candidate has a passion for IT and is experienced in the Managed Service Provider Industry. They are great at communicating professionally with both clients and internal personnel. They possess expertise in Windows Server, networking, and Microsoft 365, typically only requiring assistance in overcoming non-technical roadblocks. They foster a collaborative environment by promoting open communication, offering guidance, and supporting the growth and effectiveness of junior team members.

    Responsibilities

    • Resolve Tier 2 support issues such as requests for support of hardware, software and communication devices
    • Investigate alerts, user issues and other requests for support
    • Setup new hardware such as network infrastructure, camera systems, server builds, phone systems
    • Monitor all client issues and system faults, identifying trends and patterns and make recommendations to relevant team members, covering both technology and internal processes
    • Ensure that all work is carried out and documented in accordance with existing standards, methods and procedures
    • Use any opportunity to inform and educate users on best practices with regards to existing technology, create educational and support materials
    • Perform client assessments for potential new clients on their current infrastructure
    • Research and seek software updates, settings, configuration, known issues, new solutions in order to aid in problem resolution
    • Conduct onsite service trips as required; some travel will be required
    • Provide exceptional customer service to all clients and potential clients
    • Prioritize tickets based on severity and impact
    • Participate in various projects, as assigned
    • Continuous improvement of self through workshops, certifications, job shadows etc.
    • Coach co-workers through training, shadowing, and advice on a daily basis.

    Qualifications and Experience

    • 4+ Years IT support or education or combination of both
    • Network +, CCNA, CompTIA (A+, Net+, Sec+), Microsoft Certs such as AZ-104, MS-102, AZ-900, MS-900 are an asset
    • Contains at least 1 of these skill categories: Strong Networking experience with any of Fortigate, Aruba, Meraki, Net Gate, Palo Alto, Juniper
    • Strong Microsoft 365 experience in Exchange Online, SharePoint Online, Entra, Endpoint Manager
    • Strong Windows Server , Active Directory and Remote Desktop Service
    • 2 Year customer service
    • Ability to adhere to SLAs and KPI Goals
    • Class 5/7N Driver's license
    • Successful completion of Criminal Background Check
    • Legally allowed to work in Canada
    • Ability to come to the office and go to client sites at irregular intervals
    • Clean driving record and ability to produce a drivers abstract and claims history letter

    What We Offer

    • RRSP matching (3%) program
    • Social committee/events and a commitment to our People & Culture
    • Strong benefits package for all employees working >20 hours, including critical illness, medical, dental, orthodontics, and more
    • Career growth potential as we scale the business
    • Professional development support including tuition reimbursement
    • Channels to 'give back' to our local communities

    Next Steps


    At TLC, we offer competitive wages, amazing work flexibility, and a strong sense of camaraderie built from a team focused on supporting each other through teamwork. If you want to play a hands-on role in an action-oriented organization then we would love to connect with you


    #J-18808-Ljbffr
    * This salary range is an estimation made by beBee
  • Work in company

    Senior Systems Administrator

    Only for registered members

    The Senior Systems Administrator & Business Analyst plays a critical role in ensuring Marcon's technology environment is secure, reliable, and aligned with the needs of a growing, vertically integrated real estate organization. This position combines strong infrastructure experti ...

    Langley $90,000 - $120,000 (CAD)

    12 hours ago

  • Work in company

    Senior Systems Administrator

    Only for registered members

    The Senior Systems Administrator & Business Analyst plays a critical role in ensuring Marcon's technology environment is secure, reliable, and aligned with the needs of a growing, vertically integrated real estate organization. This position combines strong infrastructure experti ...

    Langley $90,000 - $120,000 (CAD) Full time

    1 week ago

  • Work in company

    Senior Systems Administrator

    Only for registered members

    The Senior Systems Administrator & Business Analyst plays a critical role in ensuring Marcon's technology environment is secure, reliable, and aligned with the needs of a growing, vertically integrated real estate organization. This position combines strong infrastructure experti ...

    Langley, British Columbia $85,000 - $125,000 (CAD) per year

    1 week ago

  • Work in company

    Store Systems and Administration

    Only for registered members

    We are seeking innovative, customer focused people to join our team We currently have opportunities for: · Store Systems and Administration · The individual in this position is responsible for the administrative functions of store operations,Maintain store hardware systems, · Per ...

    Langley

    1 month ago

  • Work in company

    IT Systems Administrator

    Only for registered members

    About Delta Intelligent Building Technologies (Canada) Inc. (formerly known as Delta Controls) · Delta Intelligent Building Technologies (Canada) Inc. is a leading building controls manufacturer. For over three decades, we have provided innovative building automation solutions fo ...

    Surrey, BC $54,000 (CAD) per year

    1 week ago

  • Work in company

    Senior Systems Administrator

    Only for registered members

    The Senior Systems Administrator & Business Analyst plays a critical role in ensuring Marcon's technology environment is secure, reliable, and aligned with the needs of a growing, vertically integrated real estate organization. This position combines strong infrastructure experti ...

    Langley, BC $85,000 - $125,000 (CAD) per year

    1 week ago

  • Work in company

    IT Systems Administrator

    Only for registered members

    IT Systems Administrator · The Junior IT Systems Administrator is responsible for supporting the IT team with their daily tasks and operational needs. The position requires connection to the internet and expresses explicitly the possibility of working remotely.Duties And Responsi ...

    Surrey $54,000 - $70,000 (CAD)

    3 weeks ago

  • Work in company

    Integration Systems Administrator lvl 2

    Only for registered members

    We have an exciting opportunity for a full-time Integration Systems Administrator Lvl 2 to join our IT team in Langley, BC. · Providing technical support, administration, and implementation of business-critical Data and Application Integration platforms used to connect systems ac ...

    Langley

    1 month ago

  • Work in company

    Systems Administrator

    Only for registered members

    The City of New Westminster is looking for two outstanding candidates to join its growing Information Technology department in the role of Systems Administrator. · This is a key role to support the City's Microsoft 365 and hybrid cloud systems, · and to maintain and further devel ...

    New Westminster

    1 month ago

  • Work in company

    System Administrator

    Only for registered members

    A contract to hire role focused on overall systems administration within their infrastructure environment with a focus on security and systems modernization. · ...

    Vancouver

    1 month ago

  • Work in company

    System Administrator

    Only for registered members

    Opportunity to lead infrastructure operations and support customer deployments of cutting-edge surveillance systems. · Troubleshoot complex system issues · Configure and maintain servers · ...

    Abbotsford

    1 month ago

  • Work in company

    IT Systems Administrator

    Only for registered members

    Do you want to work in the space industry and provide hands on support to the day-to-day IT operations of a global company? Do you have experience providing end user support and ensuring business continuity to a mid-size global organization? We want to hear from you Space geeks a ...

    Vancouver $85,000 - $100,000 (CAD)

    2 weeks ago

  • Work in company

    IT Systems Administrator

    Only for registered members

    The IT Systems Administrator supports the day-to-day operation of the organization's IT environment by executing operational tasks across identity and access management, SaaS platforms, endpoints, and supporting infrastructure. · This role requires a high degree of self-direction ...

    Vancouver $85,000 - $100,000 (CAD) Full time

    2 weeks ago

  • Work in company

    System Administrator

    Only for registered members

    We're looking for a System Administrator who is proactive, detail-oriented and thrives in a fast-paced environment. You'll work cross-functionally with internal technology teams and external partners to ensure our infrastructure supports flawless operations today and scales for t ...

    Vancouver $75,000 - $90,000 (CAD)

    2 weeks ago

  • Work in company

    IT Systems Administrator

    Only for registered members

    + Ensure the stability and security of Raymond James Ltd.'s national IT infrastructure + Monitor and maintain IT infrastructure components including Windows Server, Azure, VMware + Manage and maintain compute and storage infrastructure + Assist in deploying and managing enterpris ...

    Vancouver $65,000 - $95,000 (CAD) Full time

    1 month ago

  • Work in company

    System Administrator

    Only for registered members

    We are seeking a talented and motivated System Administrator to join our dynamic IT department. As a System Administrator, you will play a crucial role in maintaining, upgrading, and optimizing our IT infrastructure. · Bachelor's degree in Information Technology, Computer Science ...

    Vancouver $70,000 - $80,000 (CAD) Full time

    3 weeks ago

  • Work in company

    Systems Administrator

    Only for registered members

    About Us · Spring Financial is revolutionizing financial access for Canadians, providing smart credit-building, mortgage, and lending solutions. Millions struggle with high-interest debt and limited financial options—we're here to change that. · As one of Canada's fastest-growing ...

    Vancouver $70,000 - $80,000 (CAD)

    2 days ago

  • Work in company

    Systems Administrator

    Only for registered members

    +We are looking for Junior and Mid level Systems Administrators to work collaboratively with our Emmy award winning studio team. · +Maintain Bardel's Systems Administrations operation standards of installation, configuration, and administration of the tech infrastructure Collabor ...

    Vancouver $65,000 - $90,000 (CAD)

    1 month ago

  • Work in company

    IT Systems Administrator

    Only for registered members

    This role is instrumental in ensuring the stability and security of Raymond James Ltd.'s national IT infrastructure. · Maintaining system stability and availability for Windows Server, Azure, VMware, Nutanix systems. · Implementing automation efforts by developing scripts to stre ...

    Burnaby $65,000 - $95,000 (CAD)

    1 month ago

  • Work in company

    IT Systems Administrator

    Only for registered members

    We are seeking a highly skilled and security-conscious Systems Administrator to join our IT team. In this role, you will be part of a team responsible for maintaining and securing our organization's IT infrastructure, · Extended Benefits for You and Your Family · ...

    Port Coquitlam $80,000 - $100,000 (CAD) Full time

    1 month ago

  • Work in company

    Systems Administrator

    Only for registered members

    Bardel Entertainment is looking for a Systems Administrator to work with their Emmy award winning studio team. The role involves developing and maintaining the company's infrastructure and supporting production in making technical decisions. · Maintain Bardel's Systems Administra ...

    Vancouver $65,000 - $90,000 (CAD) Full time

    1 month ago

Jobs
>
System administrator
>
Jobs for System administrator in Langley