Food and Beverage Manager - Vancouver, Canada - FAIRMONT

FAIRMONT

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Fairmont Hotel Vancouver, known as the 'Castle in the City', with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit.

A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project.

With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine.

Join our team and welcome our guests to extraordinary experiences at their home away from home.

Job Description:

Food and Beverage Manager, Notch8 Restaurant & In-Room Dining

Are you a passionate foodie who is not afraid of thinking outside the box? As Food and Beverage Manager for Notch8 Restaurant and In-Room Dining, you will assist in strategically leading the team to take guest satisfaction to the next level.

You will work alongside the Restaurant Chef to rally the team and create vibrancy, style and buzz with our product and service.

Your consistent attention to detail and outstanding organizational skills will ensure a flawless experience for our Guests.

Our Culture & Benefits:

An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
The opportunity to have fun at work alongside passionate hospitality professionals who strive to make the world a more welcoming place
The opportunity to live, work and play across the world through our employee travel and internal transfer programs
A competitive salary starting at $62,000 with annual compensation reviews based on market, performance, and capabilities
Complimentary meal through our Colleague Dining Program
Complimentary drycleaning of business attire
Complimentary hotel stay with breakfast for two through our BE OUR GUEST program
Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
The opportunity to work in a luxury hotel environment and a Vancouver heritage building with a historic legacy dating back to 193
Free learning programs through our Academies and discounted eCornell courses
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and RiiSE
Annual paid vacation, sick leave, up to statutory holidays and birthday leave
A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
A companymatched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
A monthly travel reimbursement for TransLink monthly passes

What you will be doing:

Reporting to the General Manager of Notch8 Restaurant & Bar, In-Room Dining, and Refreshment Center
You will position the restaurant as one of the top dining destinations in the Vancouver downtown area
Work closely with the Restaurant Chef to execute a smooth and flawless operation for both the Front and Heart of House
Ensure optimal performance by being a consistent presence on the floor to support and lead the team to deliver service excellence
Motivate, lead, coach and monitor the performance levels of all team members
Direct as well as participate in the training and coaching of new and existing team members.
Drive revenue and profit through the development and implementation of strategies, practices and promotions while maintaining the integrity of the overall concept
Drive Notch8 budgeting and forecasting process while adhering to budgetary guidelines established for the outlet (labour productivity, revenue, and expenses)
Demonstrate and hold the team accountable to the highest standards of internal and external customer service at all times
Demonstrate a talentbased approach to recruitment, including creating, evaluating, and executing effective recruitment and retention strategies for the team
Create and maintain effective scheduling practices to ensure adequate staffing levels that satisfy guest and business needs, while following the Collective Agreement
Work closely and in partnership with Culinary & Stewarding teams to ensure all food service exceeds guest expectations while promoting teamwork as part of the daily service culture
Effectively monitor and continue to develop Food & Beverage controls
Drive and promote the growth and development of internal talent.
Continuously generate innovative ideas and promotions to maximize and increase revenues
Foster and maintain high colleague engagement, performance and team spirit in a fun working environment
Manage online reputation by responding in a timely and professional manner and handling any concerns
Follow up on guest complaints and ensure appropriate interna