Application Support and Test Analyst Public Health - Vancouver, Canada - PHSA

PHSA
PHSA
Verified Company
Vancouver, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Job Summary:


In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.


Duties/Accountabilities:


  • Document test results, logs and tracks defects and participates in bug review processes to identify priorities and remediation strategies. Communicates defects/issues to the Clinical Information Solutions team and works closely with them and with the software vendor as required to resolve defects. Prepares reports on defects and problems that arise during test cycles.
  • Participates in the coordination of system upgrades, patches and other maintenance. In collaboration with the CI Solutions team, prepares upgrade plans, collaborates on the development of bulletins and communications about changes and assists team members.
  • Ensures issues are properly documented using appropriate tools and communicated to all relevant stakeholders.

Qualifications:


A level of education, training and experience equivalent to a Bachelor of Science Degree in Computer Science, Health Information Science or a related field, plus three (3) years recent related experience in QA, testing, preferably in a health care setting, or an equivalent combination of education, training, and experience.

Ability to communicate effectively and clearly, both verbally and in writing. Thorough, detail-oriented and logical approach to testing. Experience with producing test plans and test scripts. Experience working closely with technical and business analysts. Strong organizational and time management skills, ability to multi-task. Familiarity with PHSA environment and exposure to Public Health Information systems development and projects is highly desirable. Accurate and detail-oriented. Excellent problem-solving and analytical skills.

Knowledge of SQL, UML, XML, Web Services, SnagIT (or similar), HTML, and MS Office Applications particularly MS Word, Excel, Visio and PowerPoint.

Experience with SQL, Selenium (or similar), JMeter (or similar), Java and XPath would be an asset.

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