Boutique Manager - Vancouver - Chanel, Inc.

    Chanel, Inc.
    Chanel, Inc. Vancouver

    1 week ago

    Description

    Location: CHANEL Oakridge Boutique – Vancouver, BC
    • You will provide the highest level of customer service at all times, supervising and ensuring the team's cooperation, including consultations, rapid response to telephone inquiries and outstanding after-sales service;
    • You will establish, maintain and encourage good customer relations, including welcoming customers, introducing them to new products and accompanying them to the exit, while ensuring that the team applies the expected and appropriate skills;
    • You will ensure that customers are entered into the database and that the system is kept up to date by obtaining and adding customer information.
    • You will encourage and support sales staff in maintaining a continuous focus on objectives and goals, and monitor sales;
    • You will encourage and coach the team in the application of product knowledge standards and sales skills, helping them to maximize sales opportunities. undefined
    • Strong retail experience in the beauty or fashion industry, with proven sales successes/skills;
    • Approachable team player with exceptional interpersonal skills;
    • Excellent communication skills with the ability to tell stories and articulate details in an attention-grabbing manner;
    • Initiative, combining a strategic and spontaneous approach to building strong, personalized relationships;
    • Integrity and professionalism with high emotional intelligence.
    • Passion for beauty, fashion, culture, art, literature;
    • Interacting with a sales team and customers;
    • Business and figures;
    • Methodical tasks, but also a variety of tasks that you may not have encountered before;
    • Spontaneity in problem-solving, whether it's a trivial problem or an urgent, complex one undefined.
    • Health & Wellness – Private medical and dental insurance, long-term disability coverage, life insurance, and accidental death and dismemberment insurance. Plus, the option to add family members;
    • Financial Security – A strong company pension plan and bonus program to help you plan for the future;
    • Time to Recharge – Enjoy generous vacation days, sick leave, CSR (volunteering) days, and even a day off for your birthday;
    • Parental Support – A robust global parental leave policy to support you during life's important moments;
    • Employee Assistance Program (EAP) – 24/7 access to resources, including counseling, legal support, wellness services, and financial guidance;
    • Professional Growth & Development – We are committed to your success. From mentorship programs and learning opportunities to career advancement within the company, we provide the tools and resources to help you growExceptional creation and client experience
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